[TechAssist] Re: Fw: Need policy advice
- From: Phil Bader <tjanphyl@xxxxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 04 Oct 2005 10:55:03 -0400
You never said if you gave the estimeat and they approved it. I would
say if they had Ok'd the repairs,I would say it is policy that they come
by the shop,and can see the completed set playing, pay the bill in
full+the returned check charge.At that time you will get together on a
good time to deliver the set.It can be handled professionally with
respect.I might smooth it over, and say I know many of these things
happen due to a bank clerical mistake,or a delay posting deposits.This
prepaymment policy in no way reflects on your reputation.But IF there is
some bank issue going on,I can't afford to be put in the middle until
it's resolved.Cash solves this.
Phil
Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: tjanphyl@xxxxxxxxxxxxxxx
personal/ alt. email: pbader@xxxxxxxxxxxxxxx
see our ad at:
http://jan-phyl-television-pc-monitor-service.9601288257006.worldpages-ads.com/
AL LEATHERMAN wrote:
>Subject: Need policy advice
>
>
>
>
>>Pulled light box,decent home,people seemed nice,collected check for $173
>>up front.Friday I saw check bounced(on my computer)gave estimate Saturday
>>on phone,customer had LOTS of questions,never mentioned check,got paper
>>check back Monday,still no call from customer.
>> I am definitely going to demand they buy bback the check for
>>$185,including my banks fee.
>> Should I continue the repair,since I have to deliver it?I think I will
>>play it by ear after discussing the check,waiting a few days, so I can say
>>I was waiting for them to call me.
>>I think it all depends on their attitude,since they will owe me another
>>$400!
>> What do you folks think? Thanks!
>>
>>
>>USE: alleathe@xxxxxxxxxxx
>>
>>DO NOT USE: alleathe@xxxxxxxxxxxxx
>>Al Leatherman
>>Al's TV Mine Hill, NJ. 07803
>>973-361-5796
>>973-361-5796
>>
>>
>>
>
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