[TechAssist] Re: Fw: Need policy advice
- From: Phil Bader <tjanphyl@xxxxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 04 Oct 2005 13:09:23 -0400
Remember, he pulled the light box.So, the rest of the case is back at
the customer's home. Possibly yet another reason to have the whole thing
in the shop...?
Phil
Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: tjanphyl@xxxxxxxxxxxxxxx
personal/ alt. email: pbader@xxxxxxxxxxxxxxx
see our ad at:
http://jan-phyl-television-pc-monitor-service.9601288257006.worldpages-ads.com/
Paul wrote:
>Is the set worth the estimate? If not you may be stuck. If it is older and
>the customer has time to consider the options, $400 may make a sizable dent in
>the price of a new set. I would call and ask if they were aware that the check
>had been returned. The bank in most cases does not call the the customer with
>this information. They usually put it in the mail and the customer may not
>know about it for several days. If the set is worth it I would pick up the
>rest of the set if possible and practical. At least you may be able to sell it
>for all or part of the repair. This is before you have to threaten to turn the
>check over to the DA or collection agency. You have a light box and a bad
>check as of now.
> Paul
>AL LEATHERMAN <alleathe@xxxxxxxxxxx> wrote:
>
>Subject: Need policy advice
>
>
>
>
>>Pulled light box,decent home,people seemed nice,collected check for $173
>>up front.Friday I saw check bounced(on my computer)gave estimate Saturday
>>on phone,customer had LOTS of questions,never mentioned check,got paper
>>check back Monday,still no call from customer.
>>I am definitely going to demand they buy bback the check for
>>$185,including my banks fee.
>>Should I continue the repair,since I have to deliver it?I think I will
>>play it by ear after discussing the check,waiting a few days, so I can say
>>I was waiting for them to call me.
>>I think it all depends on their attitude,since they will owe me another
>>$400!
>>What do you folks think? Thanks!
>>
>>
>>USE: alleathe@xxxxxxxxxxx
>>
>>DO NOT USE: alleathe@xxxxxxxxxxxxx
>>Al Leatherman
>>Al's TV Mine Hill, NJ. 07803
>>973-361-5796
>>973-361-5796
>>
>>
>>
>
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>Paul ,B
>Central TV&Video
>911W Grand Ave
>Grover Beach Ca.
>(805)481-8084
>
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