[TechAssist] Re: Chipper Check 1.83a
- From: walter wood <wwood_38478@xxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 27 Apr 2004 12:37:49 -0700 (PDT)
For there to be nothing wrong with CC, there sure a
lot of us having problems with it.
I've been fighting this dragon nearly a year.
Mine still doesn't work even though all
modifications have been made and the self diagnosis
feature reports everything is just fine.
Sencore blames Thomson, and Thomson refers us right
back to Sencore.
What a crock!!!
Walter
--- Jim Shupe <jim@xxxxxxxxxxxxx> wrote:
> Hi Guys...
>
> I finally got ahold of RCA techline Monday
> afternoon.
> According to Peggy, I'm just confused. She says
> that
> since Chipper Check is not very smart, this IP
> address
> message is its way of saying it can't establish
> communication with the subject chassis.
> If you ask me, it's an example of poorly
> written
> software. These things(HD sets) are hard enough
> to
> figure out, without the added encumbrance of
> cryptic
> messages from software tools to deal with.
> She says there is no problem with Chipper Check
> v1.83a at all. After I get this set going, I will
> recheck everything and update this post.
>
> Thanks for all the responses.
>
> Jim Shupe, CET
> Lloyd's TV
> Yucca Valley, CA
>
>
> --- Jim Shupe <jim@xxxxxxxxxxxxx> wrote:
> > Thanks, Robert
> >
> > Jim Shupe, CET
> > Lloyd's TV
> > Yucca Valley, CA
> >
> > --- tvservice <tvservice@xxxxxxxxxxxxx> wrote:
> > > Jim, I realize what you are saying
> > > I too have CC version 1.83a on a desktop and
> my
> > > laptop. I have not been
> > > able to get communication on any ATC221 or
> ITC222,
> > > and I always get a
> > > message stating that the IP is not configured
> > > properly on the ATC311
> > > chassis, although it is set just as the
> > instructions
> > > say.
> > > I found I really didn't need CC on these
> chassis
> > > Maybe the next ATC311 I get I can spend more
> time
> > on
> > > and try to get it to
> > > work.
> > > Robert
> > > tvservice@xxxxxxxxxxxxx
> > > H & H Electronics Inc
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Original Message -----
> > > From: "Jim Shupe" <jim@xxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, April 22, 2004 8:40 PM
> > > Subject: [TechAssist] Re: Chipper Check 1.83a
> > >
> > >
> > > > Robert...
> > > >
> > > > I agree.. the CC hardware is pretty lame
> and
> > > > limited, although it IS a tool, regardless
> how
> > > poor,
> > > > and has kind of paid its way.
> > > > My unit is upgraded(I believe) to the
> latest,
> > > and
> > > > still works with all the chassis' that I
> have
> > > adapters
> > > > for.
> > > >
> > > > All that aside, I have to say I must have
> not
> > > made
> > > > my post clear... the CC I'm having trouble
> with
> > is
> > > > v1.83a, which is the latest(Mar 15,04).
> This is
> > > the
> > > > tool RCA provides to communicate, via
> ethernet,
> > > > between a PC and the DM2CR module, which
> houses
> > > the
> > > > system micro. The hardware CC is no longer
> used
> > > with
> > > > this chassis(DLP).
> > > > When I attempt to establish
> > communication("dead
> > > set"
> > > > option), the CC program tells me I have to
> > change
> > > my
> > > > IP address and subnet mask, which I have
> done
> > and
> > > > quadruple-checked, but CC cannot see it.
> > > > The really odd thing is that the IP
> address
> > that
> > > CC
> > > > reports mine as being(which it is NOT), is
> the
> > > same
> > > > address CC asks you to input to the chassis
> > > through
> > > > the service menu("identify chassis" setup).
> > > >
> > > > I just don't get it. I want to believe I'm
> > doing
> > > > something wrong so that someone can say
> > "yeah..the
> > > > setup works if you...". If I just knew that
> this
> > > deal
> > > > works then I'd just order a DM2 and go from
> > > > there...but having to fork out the $$ for
> the
> > part
> > > and
> > > > core 'til the paperwork pays is kinda tough
> for
> > a
> > > > small business in a small town. I'd like to
> have
> > > that
> > > > confidence.
> > > >
> > > > Thanks for everyone's responses.
> > > >
> > > > Jim Shupe, CET
> > > > Lloyd's TV
> > > > Yucca Valley, CA
> > > >
> > > > y
> > > > --- tvservice <tvservice@xxxxxxxxxxxxx>
> wrote:
> > > > > I have the same problem CC only seems to
> work
> > > MMC
> > > > > and DTV chassis that work.
> > > > > If the set is dead CC will not
> communicate
> > with
> > > > > eeprom
> > > > > Haven't found a need for it on the newer
> set's
> > > > > I personally think it's pretty much
> worthless
> > on
> > > > > anything newer than ATC113
> > > > >
> > > > > Robert
> > > > > tvservice@xxxxxxxxxxxxx
> > > > > H & H Electronics Inc
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "walter wood"
> <wwood_38478@xxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Thursday, April 22, 2004 12:17 PM
> > > > > Subject: [TechAssist] Re: Chipper Check
> 1.83a
> > > > >
> > > > >
> > > > > > Jim, I've never gotten CC to work at
> all
> > with
> > > the
> > > > > > MMC and newer sets, and never tried it
> on
> > the
> > > > > older
> > > > > > ones.
> > > > > > The updates have been done and the self
> > checks
> > > say
> > > > > > everything is ok.
> > > > > > Thomson will not help with it.
> > > > > > You must contact Sencore.
> > > > > > They have been no help either.
> > > > > > Call for Kevin at Sencore
> 1-800-736-2673
> > ext.
> > > 409.
> > > > > > Good luck, and if you have any success,
> > PLEASE
> > > > > > share it with the rest of us.
> > > > > > Walter
> > > > > > --- Jim Shupe <jim@xxxxxxxxxxxxx>
> wrote:
> > > > > > > Hi all..
> > > > > > >
> > > > > > > Sorry for that first post with no
> > > > > content...hit
> > > > > > > the
> > > > > > > wrong key.
> > > > > > >
> > > > > > > Has ANY one out there gotten the
> latest
> > > > > version
> > > > > > > of
> > > > > > > this thing to work with ANY ethernet
> > > connection?
> > > > > > >
> > > > > > > Haven't been able to get ahold of
> > techline
> > > > > > > (probably
> > > > > > > because of the storms) and my
> regional guy
> > > is
> > > > > out
> > > > > > > of
> > > > > > > the office.
> > > > > > >
> > > > > > > I've used two pc's(winxp and winme)
> and
> > am
> > > > > > > unable to
> > > > > > > establish a connection.
> > > > > > >
> > > > > > > I don't have a working set with
> this
> > > feature
> > > > > to
> > > > > > > test
> > > > > > > my setup against: the DLP set I'm
> working
> > on
> > > is
> > > > > > > dead,
> > > > > > > so I need to know if the latest RCA
> > software
> > > > > > > really
> > > > > > > does work.
> > > > > > >
> > > > > > > BTW.. I do have the CAT 5 crossover
> > cable.
> > > > > > > ...and TIA
> > > > > > >
> > > > > > > Jim Shupe, CET
> > > > > > > Lloyd's TV
> > > > > > > Yucca Valley, CA
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>
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> > > > > > =====
> > > > > > Walter Wood
> > > > > > Future Tech Home Center
> > > > > > 2786 Hwy. 43 N.
> > > > > > Lawrenceburg Tn. 38464
> > > > > > 931-829-3337
> > > > > > Fax 931-829-4044
> > > > > > mailto:wwood_38478@xxxxxxxxx
> > > > > >
> > > > > >
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=====
Walter Wood
Future Tech Home Center
2786 Hwy. 43 N.
Lawrenceburg Tn. 38464
931-829-3337
Fax 931-829-4044
mailto:wwood_38478@xxxxxxxxx
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