[TechAssist] Re: Boards Remanufacturing Companies like PTS
- From: "Technotronic Dimensions" <Steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 25 Nov 2003 15:09:16 -0500
The problem alot of the Rebuilders Encounter are because some 'Techs" Will
at times do more damage than the original problem was causing in their
'repair work'.
Take a Lightning Strike case for example. Most rebuilders will NECO (Not
Economical to Repair) this type of Failure...and due to the lack of skill
that some Techs out there have, pretty much anything they lay their hands on
will be a "lightning strike" case anyway. So after they realize the problem
is getting worse and worse as they work on it, they turn to these Rebuilders
to bail them out. Naturally, they NECO the board because they are in
business mainly to fix typical Run of the Mill Factory and Time type
failures. So what happens is they get a bad Rap from the "Tech" in he end,
and Im not so sure thats all too fair.
I have read about one shop who was swapping boards, and apparetly got brain
lock at one point. His Solution? Send it to PTS. Not just the one board but
both of them together. Well, PTS Fixed one board, and Functional checked the
other board as ok , but charged him anyway for the time spent to functional
check the good board. He complained about that and said he already knew that
board was ok - so why send it in? So this is the kind of Stuff you will see
if you were rebuilding boards like these places do. Sometimes the 'Customer'
turns out to be a real problem in that respect.
In all the years doing Business, I have only dealt with PTS about 2 times,
and so far the product has been ok.
Steve Hearns
Technotronic Dimensions, NY (USA)
1-877-817-9885 (Voice / Fax US Only)
WWW.TECHNOTRONIC-DIMENSIONS.COM
----- Original Message -----
From: "Kevin Harris" <kharris@xxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, November 26, 2003 2:36 PM
Subject: [TechAssist] Re: Boards Remanufacturing Companies like PTS
Howdy Mark, here's our story.
Tritronics started having modules rebuilt around 3 years ago. Our first
venture was with PTS. This was to source a choice to our customers for price
increases on Zenith boards. We were fairly successful in this venture ,but
eventually had disagreements in warranty modules we incurred and had to part
our ways. Next we turned to National for rebuilt boards. Great quality ,
better warranty , but....... was extremely slow on turn around, causing back
order conditions we could not tolerate nor could our customers. We then got
in contact with Tristate modules and has been one of best moves made.
Quality is high, Tech support is top notch, Warranty is longer (1 yr.) and
inventory is vast on all manufactors boards. Will be doing a new program
(soon to be announced) with them on almost any board or chassis.
We have not used any other rebuilder out there, so I can not comment about
them , but have not heard of any solid complaints against them.
*************************************************
Kevin Harris
kharris@xxxxxxxxxxxxxxxxx
800-638-3328 x1241
Tritronics Inc.
Authorized parts for
Aiwa,Denon,Hitachi,JVC,NAP,RCA,Sanyo,Sony,Toshiba,Zenith
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----- Original Message -----
From: electronicrepair
To: techassist@xxxxxxxxxxxxx
Sent: Tuesday, November 25, 2003 11:04 AM
Subject: [TechAssist] Boards Remanufacturing Companies like PTS
I like to know your remarks and what companies you had good results with
rebuilding boards for projection TVs. Used PTS in the past with some mixed
results.
Thank you, Mark
Electronic Repair Services
Lancaster, PA 17603
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