[TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
- From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 16 May 2004 12:18:50 -0400
What you do when you see that , is Call 1800-PICKUPS and complain about that
Driver. They will reprimand that manager who is in charge of the Facility
near you, and you can also use that as a Good Starting Point to file a Claim
if you feel the Item had been damaged at all. They have a process that
covers all the bases, and whenever they spoke to me, I always was shown
respect as long as I showed them the same. As you know , most all Insurance
providers of any type , their 1st objective is to find a way to Reject ALL
Claims, no matter how legitimate they may appear. This is the only way to
weed out Fradulent Claims unfortunately. Alot of the Time, real Victims wind
up getting Stiffed...and I have been one of them in the past with other
Insurers for different things. check out a Movie Called "Rain Man" With Matt
Damon on Video / DVD - it really Covers in full what goes on in alot of
Insurance Companies.
Steve Hearns
Technotronic Dimensions, NY [USA]
WWW.TECHNOTRONIC-DIMENSIONS.COM
1-877-817-9885 (Voice / Fax Toll Free - US Only)
----- Original Message -----
From: "George" <grndmstrg@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Sunday, May 16, 2004 5:07 AM
Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
How about a time when I received a hard-drive that shipped UPS and marked
"fragile electronic equipment handle with care", the idiot dumped the box to
the floor making a very loud noise and left. I was appalled when I later saw
that it was the hard-drive that was on order. I specify USPS Priority Mail
when ever possible, always received good service from the post office.
Recently I have been receiving Fed-Ex without any problems.
George
Afana Electronics
Moreno Valley, CA
----- Original Message -----
From: "J Silverman" <greentron@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, May 14, 2004 12:24 PM
Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> Sounds like a good way to make money! At least 50% of the monitors and
vcrs
> we shipped UPS would get damaged no matter how we packed them. Double and
> triple packing, bubble wrap, peanuts, etc. One dealer in Forest City NC
> refused to accept any stuff shipped UPS because it was always damaged in
> some way ( they used to bring the stuff to us for warranty service and I
had
> to tell them sorry shipping damage). So we could ship stuff insured and
ask
> for the opportunity value when they break it!
> It was such a pain in the neck fighting with UPS over shipping damage that
> we bought a van and ran a route in a 60 mile radius 3 days a week for many
> years, with about 50 items dropped off and 50 picked up each trip. When
the
> stuff got cheaper the volume fell off and we gradually discontinued the
> pickup service. We still ship camcorders but with 12 inchs of packing on
> each side they seem to survive the system.
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> 864 232 3889
> Fax 271 2080
> mailto:greentron@xxxxxxx
> ----- Original Message -----
> From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 13, 2004 7:41 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> > If I packaged the Item improperly, or whatever caused the Damage , was
> > clearly my fault, of Course. Why wouldnt I ?
> >
> > I didnt like the Fact that this Seller Actually WORKED For Fed ex, got a
> > Discounted Rate, and did not know how to pack up a Monitor. She basicly
> > admitted it was her fault, but would only recommend they pay me the
> Shipping
> > cost, plus what I bid for it on Ebay. The item was covered by Fed Ex for
> up
> > to $100.....so I dont see this as a problem at all as it had a Dollar
> Value
> > to me worth more than the Bidding price which is actually , believe it
or
> > not, why people buy on Ebay to begin with. If Someone buys a TV with a
> > broken control Button on Ebay and Recieves the Item with the Case all
> busted
> > up because of Improper Packing, the Buyer ought to be compensated -
> period.
> > Its not their Fault the ITEM was damaged in shipping, and if they are
> pissed
> > off, and ask for compensation under the $100 coverage on all their
> > shipments, what the heck is wrong with that? In their View, this was a
> Scam.
> >
> >
> >
> >
> > Steve Hearns
> > Technotronic Dimensions, NY [USA]
> > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > 1-877-817-9885 (Voice / Fax Toll Free - US Only)
> >
> > ----- Original Message -----
> > From: "J Silverman" <greentron@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 13, 2004 4:55 PM
> > Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> >
> >
> > Suppose you had an accident with a piece of a dealers store stock and
they
> > wanted you to reimburse them at the retail price. Would you do it?
> > Jerry Silverman
> > Greentron Inc
> > 4 Newland Ave
> > Greenville SC 29609
> > 864 232 3889
> > Fax 271 2080
> > mailto:greentron@xxxxxxx
> > ----- Original Message -----
> > From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 13, 2004 12:42 PM
> > Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> >
> >
> > > I would take UPS over Fedex Ground any day. I bought a Broken Monitor
> on
> > > Ebay a while ago which had a fairly well known problem that was a
> > relatively
> > > easy fix. The Seller worked for Fed Ex, and got a discount on Ground
> > > Shipping. Problem was, she didnt know how to pack. Result was a
Monitor
> > > recieved with all the PC boadrs cracked apart.
> > >
> > > When I told her the Cost of replacing all these Boards From Samsung (
> > About
> > > $300) exceeded what a New Monitor Cost, and there was now more wrong
> with
> > > it than original problem, she was not to happy. I asked for
Compensation
> > for
> > > what I could have sold it for if I fixed it up and sold it locally,
only
> > > about $70 and She refused. She also would not cooperate With Fed EX ,
> and
> > > Fed Ex basicly sided with her, saying all I could recoup was the
> original
> > > price the monitor sold for when I won it , whch was like $15, +22
> > Shipping.
> > > They actually sent a Guy to inspect the Shipment - and it was a joke.
He
> > > didnt even want to view the Boards inside the monitor, just wanted to
> take
> > > it, and would not say that I would be getting a Claim going for
> > $70....they
> > > kept saying $37 all the time. Needless to Say I still have the monitor
> > here
> > > for when things are REALLY REALLY Slow, and I suppose I will try to
fix
> > the
> > > boards, but they are really badly damaged. Theres no guarantee they
will
> > > work.
> > >
> > > At Least With UPS, they know these things happen once in a While, and
> they
> > > will cover you and get a claim started. Fed Ex would not Start a Claim
> at
> > > all. UPS has done this a couple of Times before for me in the past in
> same
> > > Scenarios and never whined about it. I told this to the Fed Ex Guy,
and
> he
> > > seemed not to care, and I told him I would never Ship ANYTHING out FED
> EX
> > > because of this incident. He Seemed not to be interested in losing me
as
> a
> > > Customer or potential Customer. UPS and DHL I dont think would ever
act
> > this
> > > Way.
> > >
> > > Steve Hearns
> > > Technotronic Dimensions, NY [USA]
> > > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > 1-877-817-9885 (Voice / Fax Toll Free - US Only)
> > >
> > >
> > > ----- Original Message -----
> > > From: <gulftech@xxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, May 13, 2004 10:37 AM
> > > Subject: [TechAssist] Airborne Express vs. UPS
> > >
> > >
> > > We have before talked about reasons to avoid using UPS. Many of the
> > >
> > > boxes I get from UPS or at least partially crushed.
> > >
> > > I order often from Tritronics. When shipped by Airborne, I receive my
> > > order in three days or less. Today, I called to check on an order
from
> > > 5/7. Was sent out 5/7 using UPS. Was told it is scheduled for
> deliverly
> > > today. Six days? Way too long, especially when the order contains
> items
> > > holding up a repair.
> > >
> > > Tritronics uses both UPS and Airborne, as well as the US Mail for
> certain
> > > items. I will specify shipment by Airborne in the future.
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL 32563
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > >
> > > ________________________________________________________________
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> > > Surf the Web up to FIVE TIMES FASTER!
> > > Only $14.95/ month - visit www.juno.com to sign up today!
> > >
> >
>
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