Hi Alex.Can your dealer handle a data recovery situation where the phone is not booting up? I strongly suggest that that in the first instance in order to get the data safely on to the memory card, you approach a qualified Nokia service centre who will be able to use special diagnostic functions and features not necessarily available to the public. I know for instance that there is a safe mode in the Nokia firmware not unlike windows, where all applications excepting those essential system functions are not loaded. This will allow those all important contacts to be backed up. Of course, its all down to you and Carol and I wish you both the best of luck, but in my opinion, where serious data could be lost, a Nokia service centre would be in a better position to rescue your valued and valuable data.
All the best, Ibrahim.----- Original Message ----- From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx> Sent: Sunday, April 11, 2010 2:44 PMSubject: [talks-uk] Re: possibly a complete N82 disaster, can anyone help please?
Hi Ibrahim, Thank you for your constructive comments. I'm sorry to say that Carol hasn't backed up anything to the MMC, but we're considering taking the phone to the dealer from whom it was purchased, as, in my opinion, this might be easier than taking it to a Nokia service centre, as although I could reinstall Talks myself, we may need to reinstall KNFB Reader and we've had problems when it comes to that program which would not apply if we took Carol's phone to the dealer from whom she purchased it. I think once we've sorted the phone, I'll make sure that the contacts and other important data are backed up to the MMC. Alexander Shannon
