I have to say in all honesty that the hiss I have been experiencing on my e7 and e5 is now minimal. On e7 I do not notice it now and on e5 it is slight and minimal. I am also very pleased with Talks on e5 with regard to e-mail and Internet. However I have not upgraded the firmware on e5 and do not know if I should risk it while all is going well. -----Original Message----- From: Mostafa Al'mahdy Sent: 17/08/2011, 9:07 pm To: monty.lilburn@xxxxxxxxxx Subject: [talks-uk] Consultancy. Dear Monty from Nuance: I would love to express my pleasure of being competent to reach you once again , and at this post in particular , I would kindly be notifying you to pass that forward to whom is formally recognized as the respective field on the regard. We are the present talks users had constantly observed a bug in release number (5.1.3) , and this encounter is precisely relevant to the TTS file , (61125) , it responds within hissing sound and sort of significant lower of the volume rate , release date: August the eleventh , last Thursday , for me it wasn't the average range of volume I would expect , to resolve the problem , I had to switch back to the prior consecutive Eloquence eddition which was (6.01) , please provide us within proposed suggestions. Best Wishs. It's always hope that gives meaning to life. _______________