http://www.adalive.org/ This website has webcasts on various ADA Topics on the first Wednesday of every month at 1:00. Next week's episode is on Service Animals. Episode 5: Service Animals Date: Wednesday, February 5, 2014 - 1:00 pm to 1:30 pm EST Have a Question: Submit your questions for Episode 5 Speaker(s): Cheri Hofmann, Southeast ADA Center Rebecca Williams, Southeast ADA Center Description: What is the definition of a service animal? Is a service animal the same as a companion animal, psychiatric animal or therapy pet? Does a business have to serve a customer who has two service animals? We will discuss some of the issues involving access for individuals with disabilities using service animals in places of business and in housing. Questions for this Episode: 1.How do I have my dog certified as a service animal? 2.My employer asked for a letter from my doctor stating why I need my service animal at work. Must I give this to him? 3.My landlord said I can't keep my service animal. Isn't that against the ADA? 4.A patron at our dinner theater brought her dog to one of our shows. She was carrying it in a little bag. She told the ticket taker that it was her service animal. During the meal the dog sat in her lap, ate off her plate and went under other tables looking for scraps. Other patrons complained after the show. What can I do if she comes back with the dog? 5.A lady came into my restaurant with two dogs. She said they are both service animals. Can a person have more than one service animal? 6.I own a hair salon. A customer came in with a service dog last week. One of my employees is afraid of dogs. Next time, can I tell this customer that the dog has to stay outside because my employee is afraid? 7.Our hotel has a pet deposit fee. Can I charge a deposit when a guest has a service animal? 8.The taxi cab driver said I couldn't bring my service animal in the cab. Isn't that against the ADA? CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error please contact the sender (by phone or reply electronic mail) and then destroy all copies of the original message. Check out the TABI resource web page at http://acorange.home.comcast.net/TABI and please make suggestions for new material. if you'd like to unsubscribe you can do so through the freelists.org web interface, or by sending an email to the address tabi-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject.