Wow! Look what Dial a Ride is gonna do, move into the 21st century! Thank you veterans & Star Metro ----- Original Message ----- From: City of Tallahassee To: austin.evans60@xxxxxxxxx Sent: Wednesday, November 16, 2011 3:03 PM Subject: City of Tallahassee News Release - StarMetro Wins $1.2 Million Grant to Improve Operations StarMetro Wins $1.2 Million Grant to Improve Operations November 16, 2011 Providing Better Service to Veterans and Transportation Disadvantaged Customers Last week, the U.S. Department of Transportation awarded StarMetro $1.2 million of the Veterans Transportation and Community Living Initiative (VTCLI) grant. By upgrading technology, the VTCLI grant aids public transportation agencies in improving services for veterans and their families. According to the U.S. Department of Veterans Affairs, nearly 250,000 veterans living in the state have service connected disabilities that may require specialized transportation. StarMetro's paratransit division, which operates the Dial-A-Ride service, will execute the grant. Ultimately, the grant will benefit all customers using StarMetro's service, including senior, disabled and low-income customers. "With this grant money, we plan to purchase software and upgrade our facilities to promote a one stop transportation resource center, which will allow disabled, low-income, senior and veteran customers within the Capital region to access information and schedule trips with ease," said Ivan Maldonado, superintendent of Paratransit Operations. To promote this one stop transportation resource center, StarMetro staff hopes to expand the existing paratransit call center facility and upgrade the scheduling and dispatching software, as well as install additional automatic vehicle locators and mobile data terminals on vehicles. These technology upgrades will allow real-time communication between the resource center and the vehicle, thereby making the system more efficient. In addition, StarMetro staff plan to implement technologies that will allow customers to schedule and change trips online, as well as receive telephone and email alerts about scheduled trips. "We are also planning to install an automatic vehicle annunciation system," said Maldonado. "This system will announce bus stops, transfer points and major intersections to customers who may have visual disabilities." StarMetro staff anticipates that the implementation of these new technologies may take up to 18 months. To apply for this grant, StarMetro partnered with several local agencies including the Leon County Veterans Services department, the Tallahassee Veteran Affairs (VA) Outpatient Clinic, Veteran's Village, VETS Inc., the Tallahassee Senior Center, Commuter Services of North Florida and Workforce Plus. For more information about StarMetro services, please call StarMetro's main office at 891-5200 or visit Talgov.com/starmetro. Other ways to view information include liking StarMetro's official Facebook page at Facebook.com/starmetrotransit or following the organization on Twitter at Twitter.com/ridestarmetro. Contact Ivan Maldonado, StarMetro Superintendent of Paratransit Operations, 891-5196; or Heather Teter, StarMetro Marketing Specialist, 891-5206 Click here to update your information and email preferences Powered by: ImarcsGroup.com