[tabi] Re: Fw: City of Tallahassee News Release - StarMetro Offers Online Purchase of 31-Day Fare Card

  • From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
  • To: <tabi@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jun 2011 17:56:44 -0400

I wonder if there's going to be any way to purchase a fare card, after
C.K. Steel is closed, a fare card without having to pay these additional
processing fees (and also having to possess a credit card)?
 
I wonder how many of Star Metro's riders don't own a credit card?
 
Chip
 


________________________________

        From: tabi-bounce@xxxxxxxxxxxxx
[mailto:tabi-bounce@xxxxxxxxxxxxx] On Behalf Of Lynn Evans
        Sent: Wednesday, June 08, 2011 12:38 PM
        To: tabi@xxxxxxxxxxxxx
        Subject: [tabi] Fw: City of Tallahassee News Release - StarMetro
Offers Online Purchase of 31-Day Fare Card
        
        
        FYI
         
        ----- Original Message ----- 
        From: City of Tallahassee
<mailto:City_of_Tallahassee@xxxxxxxxxxxxx>  
        To: evans-lynn@xxxxxxxxxxx 
        Sent: Wednesday, June 08, 2011 11:58 AM
        Subject: City of Tallahassee News Release - StarMetro Offers
Online Purchase of 31-Day Fare Card

 <https://www.talgov.com>  
        
StarMetro Offers Online Purchase of 31-Day Fare Card

Today, StarMetro launches a new application that will allow customers to
purchase a 31-day fare card online with a credit card.

"Currently, customers must purchase fare cards at C.K. Steele Plaza or
StarMetro's main offices off of Appleyard Drive; in addition, customers
must have cash to purchase that fare card," said Ron Garrison, executive
director of StarMetro. "By employing this new application, we will make
purchasing StarMetro fare more convenient for our customers."

In order to purchase a 31-day fare card online, customers must first
register for an account. Through a secure provider, the customer must
submit personal information. Once the customer establishes an account,
he/she may be able to use a credit card to purchase the 31-day fare
card. The initial purchase of a 31-day fare card online will total
$43.75. This total includes a $3.00 service charge, which is applied to
the purchase of all new reloadable fare cards, and a $2.75 processing
fee. Within three to five days, the customer should receive their fare
card in the mail.

During the registration process, customers may choose to execute the
automatic reload function, which simply reloads the fare card every 31
days. This reload will total $40.75; all subsequent reloads will total
this amount, which includes the fare of $38.00 plus the $2.75 processing
fee. If a customer chooses not to execute the automatic reload feature,
then that customer will receive an email expiration notice within five
days of the expiration.

"In the future, we hope to offer more than just our 31-day fare card
online," Garrison said.

The StarCard will also allow customers to access information about
StarMetro's partners via a quick response, or QR, code displayed on the
back of the card.

For information, please contact StarMetro at 891-5200 or visit
Talgov.com/starmetro <http://www.talgov.com/starmetro/index.cfm> . Other
ways to view information include liking StarMetro's official Facebook
page at Facebook.com/starmetrotransit
<http://www.facebook.com/StarMetroTransit>  and following StarMetro's
official Twitter page at Twitter.com/ridestarmetro.

Contact: Brian Waterman, StarMetro Planning Administrator, 891-5564; or
Heather Teter, StarMetro Marketing Specialist, 891-5206

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