[tabi] From: Wayne S. Warner RE: Lighthouse Receptionist Work Experience

From: Lighthouse of the Big Bend <lighthousebigbend@xxxxxxxxx>
To: tabi <tabi@xxxxxxxxxxxxx>
Date: Thu, 8 Apr 2010 10:19:24 -0400

From: Wayne S. Warner
Sent: Monday, April 05, 2010 3:32 PM

Are you a client of the Division of Blind Services, looking for
training on how to be a receptionist? The Lighthouse of the Big Bend
is now offering a work experience for a Receptionist. Resumes must be
emailed to wwarner@xxxxxxxxxxxxxxxxxxxxx  , faxed to 850-942-3658 to
the attention of Wayne S. Warner by Friday 4/9/2010 at 5 pm. We at the
Lighthouse hope to be able to complete interviews by 4/16/2010 and get
the person who is selected working as soon as possible after that.

Thanks, for you consideration of this matter.
Wayne S. Warner


Lighthouse of the Big Bend
Receptionist Job Description

General Purpose: Attend to visitors and deal with inquiries on the
phone and face to face. Supply information regarding the organization
to the general public and clients.

Main Job Tasks and Responsibilities

  a. answer telephone, screen and direct calls using multiline phone system
  b. take and relay messages
  c. provide information to callers
  d. greet persons entering organization
  e. direct persons to correct destination
  f. address queries from the public
  g. ensures knowledge of staff movements in and out of organization
(who is in       the building or when they will return)
  h. general administrative and clerical support
  i. prepare letters and documents
  j. receive mail and deliveries
  k. tidy and maintain the reception & public areas

Education and Experience

  a. high school diploma generally required
  b. knowledge of administrative and clerical procedures
  c. knowledge of computers and relevant software applications
  d. knowledge of customer service principles and practices
  e. keyboard skills

Key Competencies

  a. verbal and written communication skills
  b. professional personal presentation
  c. human service orientation
  d. information management
  e. organizing and planning
  f. attention to detail
  g. initiative
  h. reliability
  i. stress tolerance

Schedule
8am until 4pm Monday through Friday except holidays.

Reports directly to and is supervised by the Vocational Services Director.
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[tabi] From: Wayne S. Warner RE: Lighthouse Receptionist Work Experience

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