No, I didn't worry about claiming it at the time, (bureaucracy) and I thought it would take too long. It was a viscous mess in my box as they didn't close them up properly and I lost a fair bit of the product. It's not your fault, they have been like it since 9/11. Cheers Annette:-)
Can you follow up with an insurance claim with customes?Did they open it up and not close it properly? Let me know if you can claimon it. I have a claim to do at te moment but they don't make it easy for me. I will ask regarding your issue. Gina On 1/08/10 8:50 PM, "John & Annette" <tupalms@xxxxxxxxxxx> wrote:Hi Gina, I had lamesoft & purefactant as part of the parcel, it was a bitmessy. I realise they have a job to do, and that's great, but they should do it properly, I don't see why I have to be punished for wanting something Icant get in Oz. Cheers Annette:-) ----- Original Message -----Wow I didn't think they even bothered. What was in your parcel? I do wonder sometimes packing all these white powders and sending them overseas!!!! Gina On 29/07/10 9:52 PM, "John & Annette" <tupalms@xxxxxxxxxxx> wrote:Ok, thanks Gina, just didn't want to put my foot in it, so to speak. P.S.Ilove your web site and products, but gee.. customs put a bit of a damperon my fun of opening up my parcel when I get it, they don't seal things up properly once they've checked the products.Cheers Annette:-)======= Email scanned by PC Tools - No viruses or spyware found. (Email Guard: 7.0.0.18, Virus/Spyware Database: 6.15550) http://www.pctools.com/ ======= ------------------------------------------------------------------------------ -------------- This list is sponsored by http://www.soapcraft.co.nz - supplier of raw ingredients.To unsubscribe from this list go to //www.freelists.org/list/soapcraft/ enter your email address and choose unsubscribe. Or you can send an email tosoapcraft-request@xxxxxxxxxxxxx with unsubscribe in the subject line. ------------------------------------------------------------------------------ ---------------------------------------------------------------------------------------------------------This list is sponsored by http://www.soapcraft.co.nz - supplier of raw ingredients.To unsubscribe from this list go to //www.freelists.org/list/soapcraft/ enter your email address and choose unsubscribe. Or you can send an email to soapcraft-request@xxxxxxxxxxxxx with unsubscribe in the subject line.------------------------------------------------------------------------------------------- ======= Email scanned by PC Tools - No viruses or spyware found. (Email Guard: 7.0.0.18, Virus/Spyware Database: 6.15550) http://www.pctools.com/=======
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