Hi Michael. The icon does not appear at all. If I try to open the app it seems as tho it is opening but does nothing, with no icon appearing anywhere. Thanks. John ---------------------------- John Vaughan Managing Director InfoCube Consulting t: 1300 136 755 m: 0418 634 652 e: john.vaughan@xxxxxxxxxxxxxxx w: www.infocube.com.au ---------------------------- On 22/05/2012, at 10:06 AM, Michael Jardine <michael@xxxxxxxxxxxxxxxxxx> wrote: > Hi John, > > The app icon should not disappear from the toolbar; I'm going to open a help > desk ticket for this, and escalate it to our technical people. > > Regards, > Michael > > > > > > > On May 21, 2012, at 10:35 AM, Jay Davis wrote: > >> I can open the app from the download box. However, when I go to another >> app, the icon disappears from the tool bar. Then I have to start the >> process from the beginning. >> >> Thanks >> >> >> On May 21, 2012, at 7:18 AM, John Vaughan wrote: >> >>> Hello Bernard, >>> >>> I cannot see the icon as described in my standard menu bar as described by >>> you below. >>> >>> Any more ideas? >>> >>> FYI, if I click on the SmartDay68b.app in my Applications folder nothing >>> appears to happen. >>> >>> Kind regards >>> >>> John >>> John Vaughan >>> Managing Director >>> InfoCube Consulting >>> t: 1300 136 755 >>> m: 0418 634 652 >>> john.vaughan@xxxxxxxxxxxxxxx >>> www.infocube.com.au >>> >>> >>> >>> InfoCube: Real Finance People. Real Business Intelligence. >>> >>> >>> On 18/May/2012, at 12:16 PM, Le Du Bernard wrote: >>> >>>> Hello John, >>>> I think that the only way to see that SmartDay is working is to look at >>>> the standard menu bar, where you should see its icon. It is the check sign >>>> in blue circle. cLick on it to get the full interface. >>>> Have nice day. Bernard >>>> >>>> <Capture d'écran 2012-05-18 à 09.11.13.png> >>>> >>>> Bernard Le Du >>>> Rédacteur-en-chef/Editor-in-chief | Vous et Votre Mac Magazine France >>>> www.vvmac.com >>>> Le 18 mai 2012 à 09:06, John Vaughan a écrit : >>>> >>>>> Hello Michael. >>>>> >>>>> This morning I downloaded, unzipped and dropped the app into Applications >>>>> folder. I then tried to open it and nothing happened. Very odd. Any ideas, >>>>> >>>>> Hohn >>>>> >>>>> ---------------------------- >>>>> John Vaughan >>>>> Managing Director >>>>> InfoCube Consulting >>>>> t: 1300 136 755 >>>>> m: 0418 634 652 >>>>> e: john.vaughan@xxxxxxxxxxxxxxx >>>>> w: www.infocube.com.au >>>>> ---------------------------- >>>>> >>>>> On 18/05/2012, at 10:57 AM, Michael Jardine <