Hi John, The app icon should not disappear from the toolbar; I'm going to open a help desk ticket for this, and escalate it to our technical people. Regards, Michael On May 21, 2012, at 10:35 AM, Jay Davis wrote: > I can open the app from the download box. However, when I go to another app, > the icon disappears from the tool bar. Then I have to start the process from > the beginning. > > Thanks > > > On May 21, 2012, at 7:18 AM, John Vaughan wrote: > >> Hello Bernard, >> >> I cannot see the icon as described in my standard menu bar as described by >> you below. >> >> Any more ideas? >> >> FYI, if I click on the SmartDay68b.app in my Applications folder nothing >> appears to happen. >> >> Kind regards >> >> John >> John Vaughan >> Managing Director >> InfoCube Consulting >> t: 1300 136 755 >> m: 0418 634 652 >> john.vaughan@xxxxxxxxxxxxxxx >> www.infocube.com.au >> >> >> >> InfoCube: Real Finance People. Real Business Intelligence. >> >> >> On 18/May/2012, at 12:16 PM, Le Du Bernard wrote: >> >>> Hello John, >>> I think that the only way to see that SmartDay is working is to look at the >>> standard menu bar, where you should see its icon. It is the check sign in >>> blue circle. cLick on it to get the full interface. >>> Have nice day. Bernard >>> >>> <Capture d'écran 2012-05-18 à 09.11.13.png> >>> >>> Bernard Le Du >>> Rédacteur-en-chef/Editor-in-chief | Vous et Votre Mac Magazine France >>> www.vvmac.com >>> Le 18 mai 2012 à 09:06, John Vaughan a écrit : >>> >>>> Hello Michael. >>>> >>>> This morning I downloaded, unzipped and dropped the app into Applications >>>> folder. I then tried to open it and nothing happened. Very odd. Any ideas, >>>> >>>> Hohn >>>> >>>> ---------------------------- >>>> John Vaughan >>>> Managing Director >>>> InfoCube Consulting >>>> t: 1300 136 755 >>>> m: 0418 634 652 >>>> e: john.vaughan@xxxxxxxxxxxxxxx >>>> w: www.infocube.com.au >>>> ---------------------------- >>>> >>>> On 18/05/2012, at 10:57 AM, Michael Jardine <michael@xxxxxxxxxxxxxxxxxx> >>>> wrote: >>>> >>>>> Hi everyone, >>>>> >>>>> Thanks for signing up to the list! Please feel free to respond with any >>>>> comment, questions or suggestions about your experience with SmartDay Mac >>>>> and the mySmartDay cloud hub. >>>>> >>>>> Regards, >>>>> Michael >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>> >> >