[sibsug] Repairs: Average time for a routine repair APSR


We are completing our APRS return and there is a new repairs performance 
indicator  – average length of time to complete a non emergency repair in 
working days

The number of days to complete a repair is available through either the repairs 
report extract or through BI but this disregards our working days making our 
stats look higher then they are.

The helpdesk tell me that this query is too complex for humming bird but I 
wondered if anybody else had fared any better or how other organisations were 
intending to report this?



Mairi Hamilton
Fyne Homes
0845 6077117

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