Kevin, Good catch - we'll investigate and see what can be done. Best wishes. Tim Burgess Raised Bar Ltd Phone: +44 (0)1827 719822 Don't forget to vote for improved access to music and music technology at http://www.raisedbar.net/petition.htm -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Gibbs Sent: 11 September 2008 18:58 To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] You lose soundsets when you install Sib Access Dan and all, One thing that users need to know is that when you install Sibelius Access according to the current scheme, having to overwrite the Sibelius Software folder may cause the user to lose custom soundsets he or she may have installed previously. I know this because I've lost a sound set for Vienna Instruments Solo Strings which I would use for a string quartet or other such application. So, that's something that either needs to change or be documented. Why exactly does one have to reinstall Sibelius from the zip file? What would have happened if I had skipped that particular step, thus saving my custom soundsets? Kevin If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx