Hi Ugur, In that case, open and close the properties' window with shortcut alt+control+p and leave it open, then try fixing the tool windows. This works for me. If it says playback window can't be open, do exactly the same thing with that window through shortcut alt+control+y. If keypad window, then alt+control+k. This is a very common issue, and it happened to me also a few times. Hope it works. Have a great time with this. Cheers Vytautas -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Ugur Yuvarlak Sent: 1 mars 2009 17:10 To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Two questions Hello, I have newly discovered sibelius access and I found it very enjoyable and amazing to work on sibelius with it. However, as most of newcomers, I am making my debut on this email-list with two questions. First problem I encountered has occured on my computer: When I am navigating in a score either with tab and shift+tab or arrow keys, sometimes jaws will not read the current item. I can hear the notes changing in pitch, so I know I have selected the next item. but Jaws only repeats the last item it has spoken. Actually after I go back and forth with arrows or tab, finally it reads the current item but this slows down the work very much. What do you think could be the cause of this? Second was that I helped a friend to install sibelius access on his computer after my amazement with it. However, just in the moment that we thought we sorted out everything like correcting issues which were described on the music access home page, this problem occured: Whenever we tried to navigate, it kept saying "tool windows need fixing". we did "fix tool windows" from "ctrl+f1" dialogue, and everytime it kept saying that properties window cannot be opened and we should do it through the window menu. We did it. However our attempts to navigate the score has failed, so did my showing off, of course. I hope you can give me an idea how to sort this out and save my being from dehumiliation. Joke aside, Thanks in advance for anyone who may help me. Regards, Ugur If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx