[sac-board] Fw: Saguaro Astronomy Club Digital Projector RMA No: A8001308

Board:
The projector has been repaired under warranty and returned today Friday 2/8/08 
in time for next meeting. BenQ is a great company and its customer service gets 
highest marks, 5 STARS. Thanks BenQ, thanks Brandon!

Jack Jones
SAC Prop Mgr

----- Original Message ----- 
From: Jack Jones 
To: AZ-SAC Board 
Sent: Thursday, January 31, 2008 8:08 PM
Subject: Fw: RMA No: A8001308


Board:

The projector has been shipped to BenQ today 1/31/08 and should arrive BenQ, 
Irvine CA on Monday. Shipped FedEx insured total $28.58. Tracking # is 
042044510170439 for any worry warts or micro-managers in the group. :-) They 
will take a few days to look it over and test and will contact me with the 
results. Should have it back by the 15th at the very latest.

Jack Jones
SAC Props Mgr.

----- Original Message ----- 
From: Brandon Waltrip 
To: telescoper@xxxxxxx 
Sent: Tuesday, January 29, 2008 5:50 PM
Subject: RMA No: A8001308


Hello and thank you for contacting BenQ!
Your RMA number is:  A8001308
Write this on three outside surfaces of the package.
Send the unit to: 
BenQ America Corporation
53 Discovery
Irvine, CA 92618
Phone: (866) 600 - 2367
Fax:  (949) 623 - 0880
When you send your projector send JUST the PROJECTOR and the BULB.  Do NOT send 
THE BAG, THE CABLES OR any OTHER ACCESSORIES.

Brandon:

Here is receipt. I have been told we have a 36-month warranty on this
projector. Please give instructions.

LAMP CUTS OUT DURING PRESENTATION: RED RED GREEN FLASHING

S/N 99J8577BEA42600084T    T

Purch 2/15/2005 with 36-mo. warranty

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