[riscos-printing] Re: Problem Printing via Gutenprint
- From: Ian Hamilton <Ian_Hamilton@xxxxxxxxxxxxxxxx>
- To: riscos-printing@xxxxxxxxxxxxx
- Date: Sun, 05 Feb 2012 08:46:31 +0000 (GMT)
In article <mpro.lyw62e05mbisg01ki.lists@xxxxxxxxxxxxxxxxxx>,
Steve Fryatt <lists@xxxxxxxxxxxxxxxxxx> wrote:
> I've just had an email from a lady whose Epson Stylus S21 I set up a
> while back (see "Problems Installing Gutenprint" from August 2010).
> It's still using the Epson C68 driver, as I haven't been back to visit
> since Martin ported the newer version of Gutenprint with the bug-fix
> for the S21.
> "I hadn't needed to print anything for a while but wrote a long letter
> yesterday and when I pressed print the paper went through and I thought
> the printer was working but there wasn't a mark on the paper. Now it
> won't connect at all and there is a large G [Gutenprint I think] over
> the printer icon on the bottom bar instead of the animal head. When
> the printer was working it always showed an animal head on the printer."
The animal head was GimpPrint, for GutenPrint it should be the 'G'.
> My initial guess would be a lack of ink in the printer, particularly if
> it hasn't been used in a while.
Ink jet printers should be used occasionally to prevent the heads getting
blocked.
> That said, my knowledge of Gutenprint is very limited and I don't have
> the manual, so can anyone advise what it might be trying to tell her?
There's not much to go on. Does she mean the print is always created but
doesn't get transferred to the printer?
> Or, indeed, if there's anything that she might try to get more info
> from the system?
Status lights on the printer itself might give some indication of the
problem.
If she's running !PrintSpool, with the printer on and that printer
selected, look at the Status display on the main window. Does it state
'Online'? If it does the connection to the printer is working. If not,
what does it say? (Other possible displays are 'Offline', 'Paper Error'
or 'No printer').
> Given the distances involved, I'd rather have some idea what the
> problem might be before setting off to visit the printer in person.
> I think it's all running on an Iyonix with RISC OS 5.16, unless someone
> else has reflashed the OS since I last saw it (which is unlikely).
Without more information it's difficult to say.
Ian
--
Ian Hamilton (Iyonix/ARMini) http://www.hamiltoni.pwp.blueyonder.co.uk/
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