Usually it's because something has become corrupted with that message. From the list of messages, Try pressing shift delete. If that doesn't work, go to the file menu, choose work offline, close OE, open it again, and then try shift delete. One of those methods should work. Let us know. -----Original Message----- From: kitty hevener Sent: Sunday, May 06, 2012 12:08 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] getting rid of email that just won't go away All, In all my years working with computers, I have never run in to this one. I have an email that I can't delete. When I try to delete from within the message, I get "the message can not be deleted". If I am pointing to the message and hit del key, the message just remains. Am using outlook express and windows xp home edition. How can I get rid of this nuisance message? Btw, the message in quetion is not spam, it is from a friend. Your help is greatly appreciated. To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes