[real-eyes] Re: challenges with Time Warner Cable
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 4 Oct 2011 09:24:31 -0500
I am on router 2 that I perchest myself. , and modem 2 from t w c.
my problem is that from time to time I have to reboot the router, and modem.
My netbook, and dell laptop, along with my desktops pc just lose
conectivity.
There seems to be no ryme or resan.
My new modem has a weard disighen, the battery dor is on the bottem and not
the side. So I had to place it on the shelf upside down, it makes rebooting
easyer.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Monday, October 03, 2011 11:01 AM
Subject: [real-eyes] Re: challenges with Time Warner Cable
> Just let me know. I like the rep I deal with to. If you have been speaking
> with the national office, try to go the digital phone rout. They would
> know
> everything about your services. If that does not work, let me know and I
> will ask the rep i speak with.
>
> Duyahn
> ----- Original Message -----
> From: "Kimberly A. Morrow, PhD" <morrowka@xxxxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Monday, October 03, 2011 10:50 AM
> Subject: [real-eyes] Re: challenges with Time Warner Cable
>
>
>> Hi Duyahn,
>>
>> I might go that route later. However, we really like the rep we've
>> had--he
>> really takes time with us. We simply haven't figured out the problem yet.
>> If we can't get it resolved, then by all menas, I'd like the name of your
>> rep.
>>
>> Thanks so much,
>>
>> Kim
>>
>>
>>
>>
>>
>>
>> Kimberly A. Morrow, PhD
>> Communications Specialist
>> Unity
>> Message of Hope Ministry
>> 1901 NW Blue Parkway
>> Unity Village, MO 64065
>> Toll Free: 866-421-3066
>> Local: 816-251-3588
>> M-F, 7:00 a.m. - 4:00 p.m. (CT)
>>
>>
>> www.unity.org
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker
>> Sent: Monday, October 03, 2011 10:48 AM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: challenges with Time Warner Cable
>>
>> I can put you in touch with someone who I work with closely in Time
>> Warner's department. Would you like me to do that? Or would you like me
>> to
>> speak with them with you on the phone?
>>
>> Please let me know Kim.
>>
>> If you do not have my phone number, email me privately, and we can take
>> care of everything.
>>
>> Duyahn
>>
>>
>> ----- Original Message -----
>> From: "Kimberly Morrow, PhD." <morrowmediakc@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Monday, October 03, 2011 10:44 AM
>> Subject: [real-eyes] challenges with Time Warner Cable
>>
>>
>>> We're having challenges with our Time Warner Cable Internet service, and
>>> I'd love the advice of people on this list. For the past two weeks,
>>> we've
>>> had to do a reset every single time we want to log onto the Internet.
>>> That
>>> means 5 or 6 resets per day. We had TWC out twice; first the service rep
>>> switched out all the cable outside the house because he said our cable
>>> was
>>> bad. Ne==When that didn't work, he changed my PC from a wireless modem
>>> to
>>> a wired computer, plus we still have wireless on all the other computers
>>> and IPad and IPods. But the problem isn't resolved--the resets are still
>>> necessary every time we want to log on. The rep was hesitant to install
>>> a
>>> new router, because he said in all the years he's worked for TWC he's
>>> only
>>> seen two bad routers, and he doesn't think it's the router. I called him
>>> this morning and voice mailed him that I think he's about th encounter
>>> bad
>>> router number 3. Do you all think the router is the problem? Any other
>>> suggestions? Oh yes--we even tried switching ports. No biscuit!
>>>
>>> Kim
>>> To subscribe or to leave the list, or to set other subscription options,
>>> go to www.freelists.org/list/real-eyes
>>>
>>>
>>
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>>
>>
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>>
>>
>
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> go to www.freelists.org/list/real-eyes
>
>
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