No they have done it for quite some time, and Reg is right you have to pay extra for it. If you want to know this stuff call and ask them. -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker Sent: Monday, October 03, 2011 7:11 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] Re: challenges with Time Warner Cable I think they started the router thing recently. ----- Original Message ----- From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Monday, October 03, 2011 6:40 PM Subject: [real-eyes] Re: challenges with Time Warner Cable > Never offered that to me, and there are always more than two computers not > counting other wireless junk the kids have going. Now that I think about > it, > I can remember the days when they wouldn't give you tech support if you > were > networked. This would have been back in 97 or 98. > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] > On Behalf Of Duyahn Walker > Sent: Monday, October 03, 2011 5:14 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Re: challenges with Time Warner Cable > > They have always done that if you have two or more computers. > > > ----- Original Message ----- > From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Monday, October 03, 2011 5:04 PM > Subject: [real-eyes] Re: challenges with Time Warner Cable > > >> Since when has TWC started providing routers? I have always had to supply >> my >> own. Not that I would want them picking for me in the first place. Is >> this >> something they do for business class users and not for home? >> >> >> -----Original Message----- >> From: real-eyes-bounce@xxxxxxxxxxxxx >> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >> On Behalf Of &&& (Ruthie) >> Sent: Monday, October 03, 2011 3:03 PM >> To: real-eyes@xxxxxxxxxxxxx >> Subject: [real-eyes] Re: challenges with Time Warner Cable >> >> Kim, it does sound like the router...and that guy (no offense) doesn't >> know >> what he's talking about. During the time we had time warner cable >> several >> years ago, we went through at least 3 routers...and they *were* the >> problem. >> I would suggest that you ask very adamantly for a new router. >> &&& (Ruthie) >> >> Message composition: 21% crap, 63% offtopic, 2% computers, 14% >> relevent... >> >> "We are more than the sum of our parts." >> >> We are the few, >> Who speak for the many, >> Who could not speak for themselves. >> We are the many, >> Who speak for the one, >> Who could not speak for herself. >> >> >> Private mail is *always* welcomehere <mailto:multi.we.us@xxxxxxxxx> >> Windows Live: clark.ruthie@xxxxxxxxx Follow us on Twitter: @MultiWe >> Facebook: Ruthie Clark <http://www.facebook.com/andruthieand> Yahoo! >> andruthieand Check out the blog: at WordPress >> <http://multiwe.wordpress.com/>! >> >> >> >> >> On 10/3/2011 10:44 AM, Kimberly Morrow, PhD. wrote: >>> We're having challenges with our Time Warner Cable Internet service, and >> I'd love the advice of people on this list. For the past two weeks, we've >> had to do a reset every single time we want to log onto the Internet. >> That >> means 5 or 6 resets per day. We had TWC out twice; first the service rep >> switched out all the cable outside the house because he said our cable >> was >> bad. Ne==When that didn't work, he changed my PC from a wireless modem to >> a >> wired computer, plus we still have wireless on all the other computers >> and >> IPad and IPods. But the problem isn't resolved--the resets are still >> necessary every time we want to log on. The rep was hesitant to install a >> new router, because he said in all the years he's worked for TWC he's >> only >> seen two bad routers, and he doesn't think it's the router. I called him >> this morning and voice mailed him that I think he's about th encounter >> bad >> router number 3. Do you all think the router is the problem? Any other >>> suggestions? Oh yes--we even tried switching ports. No biscuit! >>> >>> Kim >>> To subscribe or to leave the list, or to set other subscription >>> options, go to www.freelists.org/list/real-eyes >>> >>> >> >> To subscribe or to leave the list, or to set other subscription options, >> go >> to www.freelists.org/list/real-eyes >> >> >> To subscribe or to leave the list, or to set other subscription options, >> go to www.freelists.org/list/real-eyes >> >> > > To subscribe or to leave the list, or to set other subscription options, > go > to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes