Hi Nancy, I am glad you got your activation problem handled by Joe. Unfortunately, you will need JAWS 7.0 to support that version of MSN instant messenger. JAWS 6.x supported MSN 6.2 which to my knowledge is no longer being supported by Microsoft. You can find MSN 6.2 as well as any version up to and including 7.5 at http://www.oldversion.com I am not sure if it will even install, and if you do get it installed it will probably annoy you to upgrade. If you are running Win XP maybe you can use Windows Messenger instead and that should work. Thanks, Jim -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Nancy VanSandt Sent: Monday, June 19, 2006 10:53 PM To: real-eyes Subject: [real-eyes] An MSN question. On my work computer, they do most of their communicating with MSN Messenger. They're using 7.5, and I have Jaws 6.0 on there, and it's not working very well. This is my first experience with MSN Messenger. I know that some of you are pretty knowledgeable about this, does anybody have any suggestions? Nancy Van Sandt The MaxVan Clan To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes