Re: narrator and jaws

Hi there,
Go to Start/Control Panel/System/Hardware/Device Manager then look for Display item then perss RIGHT arrow to open it. It should show you the manufacturer and tge model of your display driver. BTW: this is when you need to write down the manufacturer and the model of your laptop (so you know the next question that I might ask you). To find out the model of you laptop, press Windows Kry+R then type "msinfo32" without quotes then press ENTER. In System Information, go to the list vfiew and arrow through the list of items that will appear. This list should tell you the Windows version you have, BIOS version, processor speed and your computer's maker and model. Make a note of that. Then go to Internet Explorer. At the address bar, go to www.google.com. At Google's website, type "download latest display driver for (laptop model)" without quotes (where laptop model is the maker and model of your laptop). When you arrive at the download page, be sure to choose the correct driver for your version of Windows (or otherwise, it will make problems worse). 
Cheers,
Joseph
----- Original Message ----- From: "tribble" <lauraeaves@xxxxxxxxx> 
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Monday, December 24, 2007 6:39 PM
Subject: Re: narrator and jaws



I know it is narrator I was running as I typed it out by hand in the run
dialog.
But alas, I don't know how to update my display driver as I don't know what it is or where to look. Ok, you might say I should go to the divice driver tab of the system dialog and arrow around, but even if I update it, doesn't 
it ask where to look to find the thing? And if I have no cd's for this
laptop -- it came with no cd's -- where do I go to find it?
Anyway, thanks.
--le
----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@xxxxxxxxxxxx> 
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Monday, December 24, 2007 9:01 PM
Subject: Re: narrator and jaws


Hi there,
My humble opinion is that you need to update the display driver. The error
witht eh chain manager means that there is something going wrong witht eh
graphics driver. And the thing about Narator at Run dialog: probably you
might be press ENTER at "jaws8" instead of Narator (try Windows key+U and
see what happens). Also, after updating the graphics driver, try
uninstalling and reinstalling JAWS 8 (or better yet, JAWS 9).
Cheers,
Joseph
----- Original Message ----- From: "tribble" <lauraeaves@xxxxxxxxx> 
To: <programmingblind@xxxxxxxxxxxxx>; <blind-windows@xxxxxxxxxxxxx>
Sent: Monday, December 24, 2007 3:44 PM
Subject: narrator and jaws
Hi all -- I started a thread on this on the jawslite list but no one could 
solve the problem and the consensus was that I should wait till Wednesday
and call FS. But I am hoping someone here could make a few more
suggestions.

I am trying to get the display chain problem with jaws fixed, wich broke
after I installed an update to windows live messenger. I have jaws8 on
that
machine, and never had a problem before.
I tried running the display chain manager on the tools menu of jaws but it 
failed saying it couldn't find something or other.
I the tried repairing jaws but that also failed.  Since I didn't have
speech
and my sighted family members weren't around, I tried running narrator as
jaws was silent after I restarted from the repair. To run narrator I went
to
the run dialog on the start menu and type narrator and enter.  To my
surprise, narrator didn't speak, but jaws came up with the same eloquence
voices and rate as jaws and most but not all of the jaws commands worked.
I thought narrator was completely separate from jaws, so I ran narrator on 
my other laptop to see what it did. It came up with that slow draggy SAPI
voice we are all familiar with, not jaws.

So what could be causing the problem and how can I fix it?
I really don't know if this scrambling of my system was the result of
installing WLM or whether it is some kind of malware, but I'm hoping it is 
repairable without reinstalling windows.

Any pointers welcome! Thanx
--le


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