RE: laptop worked

Whereas I've had nothing but impeccable support from them.  Mainly the
problem comes from people not buying warrantees, then expecting support.

Take care,
Sina

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of qubit
Sent: Friday, September 04, 2009 7:12 AM
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: laptop worked

I also have had awful support from Dell.  If they can't fix something in the

short term, you can stand on your head and send it back 2 or 3 times and 
they will not do a thing.
Glad you got yours working though.  Hope it stays that way.
--le

----- Original Message ----- 
From: "Alex Hall" <mehgcap@xxxxxxxxx>
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Thursday, September 03, 2009 8:56 PM
Subject: laptop worked


Hi all,
Thanks for all the responses to my mom's laptop problem. Finally, we called
Dell, and my support rep was even understandable! He tried reflashing bios,
which didn't help, then updating the chipset drivers. He aborted that, but
never finished it for some reason and said that it was not the problem
anyway, so nothing was fixed. Then, my friend figured there was no harm in
updating things again... The chipset driver update finished that time, and
now the laptop is working great. I have no idea why this problem started,
but at least it works now! I also learned (again) to never buy anything from
Dell and expect it to be supported!


Have a great day,
Alex
New email address: mehgcap@xxxxxxxxx

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