Re: FW: Silverlight accessibility (fwd)

  • From: "The Elf" <inthaneelf@xxxxxxxxxxxxxx>
  • To: <programmingblind@xxxxxxxxxxxxx>
  • Date: Tue, 13 Apr 2010 11:20:11 -0700

oh goodie, more coal to use in the fireplace! smile

elf
"Three things that should NEVER! be brought together; a laptop computer, a full cup of coffee, and a sneeze!"
- Unknown Author-
----- Original Message ----- From: "Homme, James" <james.homme@xxxxxxxxxxxx>
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Monday, April 12, 2010 12:18 PM
Subject: RE: FW: Silverlight accessibility (fwd)


Dear Elf,
I'm going to tell Santa on you.

Jim

Jim Homme,
Usability Services,
Phone: 412-544-1810
Skype: jim.homme
Internal recipients, Read my accessibility blog. Discuss accessibility here.



-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx [mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of The Elf
Sent: Monday, April 12, 2010 2:37 PM
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: FW: Silverlight accessibility (fwd)

*sigh* someone hand me a brick and point me at the FS big wigs, no actually,
make that a battering ram, hitting them in the head with a brick would have
little effect obviously!

elf
"Three things that should NEVER! be brought together; a laptop computer, a
full cup of coffee, and a sneeze!"
- Unknown Author-
----- Original Message -----
From: "Jamal Mazrui" <empower@xxxxxxxxx>
To: <programmingblind@xxxxxxxxxxxxx>
Cc: "Sina Bahram" <sbahram@xxxxxxxxx>
Sent: Monday, April 12, 2010 3:59 AM
Subject: Re: FW: Silverlight accessibility (fwd)


The message with my screen reader comparisons was included (and still is
at the bottom of this message).  It was not far down, so if they had real
interest in the topic, it would have been found.  In fact, the only
message in this chain that explained the JAWS problem also made
comparisons with Window-Eyes and NVDA.

Unfortunately, however, it appears that those comparisons were ignored. No
explanation was offerred as to why JAWS works worse than other screen
readers with Silverlight.  Also, no explanation was given as to why JAWS
does not work with other Silverlight controls besides the TextBox one that
was mentioned.

Jamal

On 4/6/2010 8:52 PM, Sina Bahram wrote:
Did you respond with how NVDA works with it or how windoweyes at least
does more than jaws?

Take care,
Sina

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Jamal Mazrui
Sent: Tuesday, April 06, 2010 7:58 PM
To: programmingblind@xxxxxxxxxxxxx
Subject: Fwd: FW: Silverlight accessibility (fwd)

Here is the response I got from FS on this topic.

Jamal
-------- Forwarded Message --------
Subject: FW: Silverlight accessibility (fwd)
Date: Mon, 5 Apr 2010 23:55:02 -0400
From: Freedom Scientific Support<support@xxxxxxxxxxxxxxxxxxxxx>
Reply-To:<support@xxxxxxxxxxxxxxxxxxxxx>
Organization: Freedom Scientific
To:<empower@xxxxxxxxx>
CC: EResponse<E_Response@xxxxxxxxxxxxxxxxxxxxx>

Dear Jamal

Thank you for contacting Freedom Scientific technical Support.
SilverLight's accessibility does not include support for text edit
areas.  This is the reason for the JAWSR screen reading software issues
with SilverLight.  If I can be of any additional assistance
to you, feel free to email me back.

    Be sure to include all previous correspondence pertaining to this
matter when replying to this message so that we might better
assist you.

   Regards,
Mr. Tracey Jackson,
Technical Support Specialist
Freedom Scientific

Phone support: 727 803 8600, option #2
E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx<mailto:support@xxxxxxxxxxxxxxxxxxxxx>
Visit our website at:
http://www.freedomscientific.com/
-----Original Message-----
From: Jamal Mazrui [mailto:empower@xxxxxxxxx]
Sent: Friday, April 02, 2010 2:43 PM
To: Freedom Scientific Technical Support; Eric Damery
Subject: Re: Silverlight accessibility (fwd)



---------- Forwarded message ----------
Date: Fri, 2 Apr 2010 10:10:03 -0500
From: qubit<lauraeaves@xxxxxxxxx>
Reply-To: programmingblind@xxxxxxxxxxxxx
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: Silverlight accessibility

Hi Jamal -- Perhaps this is an afterthought, but have you forwarded this
information to FS support? (They have enough to deal with
with the stuff I have forwarded to them, but maybe this is something that
needs to be
addressed.)
--le
----- Original Message -----
From: "Jamal Mazrui"<empower@xxxxxxxxx>
To:<JAWSScripts@xxxxxxxxxxxxx>;<ProgrammingBlind@xxxxxxxxxxxxx>
Sent: Friday, April 02, 2010 9:54 AM
Subject: Silverlight accessibility


FYI: I just tried the following Silverlight site with the latest versions
of three screen readers:

http://all-access.cbssports.com/player.html?code=wisyou

It seemed to work well with NVDA 2010.1, worked partially with
Window-Eyes
7.2 public beta 1, and did not work at all with JAWS 11.0.756.

I thought one of the major feature enhancements of JAWS 11 is support for
UIA, the accessibility API that Silverlight uses instead
of MSAA (Silverlight controls are a subset of Windows Presentation
Foundation, the successor to Windows Forms in the .NET
Framework).  Is some kind of manual configuration needed to make the
latest JAWS work with Silverlight?  I tried both IE 7 and
Firefox 3.6.

Jamal

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