Re: FW: Silverlight accessibility (fwd)

  • From: Jamal Mazrui <empower@xxxxxxxxx>
  • To: programmingblind@xxxxxxxxxxxxx
  • Date: Mon, 12 Apr 2010 06:59:02 -0400

The message with my screen reader comparisons was included (and still is at the bottom of this message). It was not far down, so if they had real interest in the topic, it would have been found. In fact, the only message in this chain that explained the JAWS problem also made comparisons with Window-Eyes and NVDA.


Unfortunately, however, it appears that those comparisons were ignored. No explanation was offerred as to why JAWS works worse than other screen readers with Silverlight. Also, no explanation was given as to why JAWS does not work with other Silverlight controls besides the TextBox one that was mentioned.

Jamal

On 4/6/2010 8:52 PM, Sina Bahram wrote:
Did you respond with how NVDA works with it or how windoweyes at least does 
more than jaws?

Take care,
Sina

-----Original Message-----
From: programmingblind-bounce@xxxxxxxxxxxxx 
[mailto:programmingblind-bounce@xxxxxxxxxxxxx] On Behalf Of Jamal Mazrui
Sent: Tuesday, April 06, 2010 7:58 PM
To: programmingblind@xxxxxxxxxxxxx
Subject: Fwd: FW: Silverlight accessibility (fwd)

Here is the response I got from FS on this topic.

Jamal
-------- Forwarded Message --------
Subject: FW: Silverlight accessibility (fwd)
Date: Mon, 5 Apr 2010 23:55:02 -0400
From: Freedom Scientific Support<support@xxxxxxxxxxxxxxxxxxxxx>
Reply-To:<support@xxxxxxxxxxxxxxxxxxxxx>
Organization: Freedom Scientific
To:<empower@xxxxxxxxx>
CC: EResponse<E_Response@xxxxxxxxxxxxxxxxxxxxx>

Dear Jamal

Thank you for contacting Freedom Scientific technical Support. SilverLight's 
accessibility does not include support for text edit
areas.  This is the reason for the JAWSR screen reading software issues with 
SilverLight.  If I can be of any additional assistance
to you, feel free to email me back.

    Be sure to include all previous correspondence pertaining to this matter 
when replying to this message so that we might better
assist you.

   Regards,
Mr. Tracey Jackson,
Technical Support Specialist
Freedom Scientific

Phone support: 727 803 8600, option #2
E-mail Support: 
support@xxxxxxxxxxxxxxxxxxxxx<mailto:support@xxxxxxxxxxxxxxxxxxxxx>
Visit our website at:
http://www.freedomscientific.com/
-----Original Message-----
From: Jamal Mazrui [mailto:empower@xxxxxxxxx]
Sent: Friday, April 02, 2010 2:43 PM
To: Freedom Scientific Technical Support; Eric Damery
Subject: Re: Silverlight accessibility (fwd)



---------- Forwarded message ----------
Date: Fri, 2 Apr 2010 10:10:03 -0500
From: qubit<lauraeaves@xxxxxxxxx>
Reply-To: programmingblind@xxxxxxxxxxxxx
To: programmingblind@xxxxxxxxxxxxx
Subject: Re: Silverlight accessibility

Hi Jamal -- Perhaps this is an afterthought, but have you forwarded this 
information to FS support? (They have enough to deal with
with the stuff I have forwarded to them, but maybe this is something that needs 
to be
addressed.)
--le
----- Original Message -----
From: "Jamal Mazrui"<empower@xxxxxxxxx>
To:<JAWSScripts@xxxxxxxxxxxxx>;<ProgrammingBlind@xxxxxxxxxxxxx>
Sent: Friday, April 02, 2010 9:54 AM
Subject: Silverlight accessibility


FYI: I just tried the following Silverlight site with the latest versions of 
three screen readers:

http://all-access.cbssports.com/player.html?code=wisyou

It seemed to work well with NVDA 2010.1, worked partially with Window-Eyes
7.2 public beta 1, and did not work at all with JAWS 11.0.756.

I thought one of the major feature enhancements of JAWS 11 is support for UIA, 
the accessibility API that Silverlight uses instead
of MSAA (Silverlight controls are a subset of Windows Presentation Foundation, 
the successor to Windows Forms in the .NET
Framework).  Is some kind of manual configuration needed to make the latest 
JAWS work with Silverlight?  I tried both IE 7 and
Firefox 3.6.

Jamal

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