-=PCTechTalk=- modem wont connect, help

HI everyone,

Im a frustrated computer person tonight ;(
I was using my computer that is on dial up and had cut it off.  Started it 
back up few hours later and could not connect.  Message was coming up Port 
is in use by other device or modem is not configured etc...I called 
Earthlink and checked some settings, before I called them checked modem and 
had two listed same name but the one that was highlighted said not present, 
the one under that with the same name was on COM 4.  Earthlink person said 
it should be on COM3.  She told me to call my support (passed the buck)..but 
my warranty is out for that.

So, I figured Ill try system restore, going back to an older restore point, 
Even though I had created on just last night,, it would not let me restore 
to any of theh earlier dates grrr....WHY NOT?? isnt that what it is there 
for?  I removed the modem listing that said not present, the other one is 
showing in there on com 4, when i checked devises, it said enabled and 
working.  Im on my other computer now on cable.  Has anyone got a suggestion 
about getting the modem back to normal and why cant I go back to a restore 
point?

thanks,
frustrated christy "grrr..


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