-=PCTechTalk=- The final word on Confickr/Downadup/Kido including removal instructions
- From: Gman <gman.pctt@xxxxxxxxx>
- To: "PCTechTalk Group <FreeLists>" <PCTechTalk@xxxxxxxxxxxxx>
- Date: Mon, 30 Mar 2009 15:26:32 -0400
From Windows Secrets newsletter:
How to update your PC and remove Conficker
The following steps should prevent infection by Conficker and eliminate the
worm, if your PC has it. One positive side effect is that you'll enjoy a
computer with up-to-date patches:
a.. Step 1. Attempt to run Microsoft Update. The Conficker worm can infect
vulnerable computers merely by connecting to them remotely via the Internet.
For this reason, you should first try to patch Windows before removing
Conficker, lest your machine quickly become infected again. It's
particularly important to install Microsoft patch 958644 (security bulletin
MS08-067). This patch closes a hole in Windows' Remote Procedure Call, which
Conficker exploits.
If you can't find Microsoft Update (or the more limited Windows Update) on
your PC's Start menu, visit the Microsoft Update page on the Web. Internet
Explorer is required.
Microsoft Update might complete successfully, or you might not be able to
access Microsoft.com at all. In either case, do Step 2.
b.. Step 2. Attempt to update your third-party security software. Having
the latest antivirus signatures will help eradicate Conficker and other
malware that may be lurking on your PC. Use your security software's menu to
manually update to the latest defenses.
Have no security software? Read the WS Security Baseline, which summarizes
the products that are currently rated the highest by respected reviewers.
• If your updated security software deems your PC to be cleaned up, but
you couldn't previously access Microsoft.com, go back to Step 1 and run
Microsoft Update.
• If you couldn't access your security vendor's site at all, do Step 3.
• If you finished both Steps 1 and 2 successfully, you should be able to
skip Step 3 and do Step 4.
c.. Step 3 (optional). Run a standalone Conficker removal tool, if need
be. The Conficker Working Group — a coalition of Microsoft, Cisco, SRI,
F-Secure, Kaspersky, and many other security vendors — maintains a list of
certified detection and repair tools, any of which should remove Conficker.
(My thanks to Susan Bradley for her help with this tip.)
Unfortunately, most the links in the Working Group's list are inaccessible
on a Conficker-infected PC. A victim can't even reach the Working Group's
site, because it has in its URL the string conficker, which triggers the
worm's blocking behavior.
As I mentioned earlier, security firm BitDefender has set up a new domain
from which users can download free Conficker disinfectant utilities. This
site, BDTools.net, is not currently blocked by the worm, to the best of my
knowledge. The site offers three options: (a) a free online scan; (b) a
free, downloadable Single PC Removal Tool for individual users; and (c) a
free Network Removal Tool, an .exe file that IT admins can use to disinfect
an entire LAN.
BDTools.net: Visit BitDefender's download site.
If you can't access BDTools.net or any other security site from your PC,
find a machine that isn't infected (such as a public-access workstation at a
library). Don't use a search engine to look for removal tools, some of which
are bogus. Instead, download a removal tool from the Working Group's
certified list onto a USB drive, and then use that drive to run the software
on the infected PC.
• After removing Conficker, if you couldn't previously complete Steps 1
and 2 successfully, go back now and finish those steps to update Windows and
your security software.
• Once you've completed Steps 1 and 2, do Step 4.
d.. Step 4. Run Secunia's Software Inspector to catch missing application
patches. Third-party applications, especially media players, are more likely
to suffer from security holes than Windows itself is. The security firm
Secunia.com offers a free scan, informing you when your PC is running an
insecure version of an application that has a security patch available.
Like BDTools.net, the Secunia Software Inspector offers three options: (a)
a free online scan; (b) a free download for individual users; and (c) a LAN
utility for IT admins. Unlike BDTools' network tool, which is free,
Secunia's LAN product costs €5,000 (U.S. $6,500) per year and up, depending
on the size of your company.
To run Software Inspector, see Secunia's vulnerability scanning page.
In my opinion, everyone should use Software Inspector at least once a
month, right after installing Microsoft's patches the week of Patch Tuesday.
e.. Step 5 (optional). Advanced users — use OpenDNS to restrict infected
PCs. OpenDNS, a San Francisco–based company, provides a free, real-time
service that prevents PCs from accessing phishing and hacker sites, among
others. Admins of small and large LANs can use OpenDNS as a Domain Name
System server.
The firm introduced on Feb. 9 a new, Conficker-specific feature. If an
infected PC on a LAN somehow evaded detection, OpenDNS will prevent it from
contacting Conficker's control servers. Best of all, admins can read a
report showing which PC tried to connect to a Conficker server.
For details, read Dan Gookin's Register article and OpenDNS's
announcement.
New instructions from the worm's author will probably make the bots disable
a PC's access to BDTools, Secunia, and many other sites that were not on
Conficker's original block list. Some security researchers have speculated
that an update to Conficker will even prevent infected PCs from installing
MS08-067.
It's best to strengthen your defenses before April 1 rather than waiting to
see what bad things might happen.
Peace,
Gman
http://www.bornagainamerican.org
"The only dumb questions are the ones we fail to ask"
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