And on my microsoft word program , when I click on help at the top toolbar, the little office assistant guy pops up to help me and I can ask questions. So doesnt that mean that the help feature of that program is working? I guess it is something about the way my program FTM v.11 is interacting or not interacting with my OS. But it works fine on brothers computer who has same OS. So, I am really confused about this one. cristy To unsub or change your email settings: http://www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ http://www.freelists.org/archives/pctechtalk/ For more info: http://www.freelists.org/cgi-bin/list?list_id=pctechtalk