-=PCTechTalk=- Re: [thebullhornsbest] Dell computers

Normally (actually, always in the past) I've only purchased built-to-spec
computers, but my wife convinced me to give a prebuilt computer
(specifically, a Dell) a try on the theory that it would have fewer
problems.  Hah!

Your friend,

Larry

-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Nailpounder
Sent: Thursday, September 23, 2010 8:30 PM
To: thebullhornsbest@xxxxxxxxxxxxxxx; the_bullhorn2@xxxxxxxxxxxxxxx;
Puters_N_Such@xxxxxxxxxxxxxxx; PC TechTalk
Subject: -=PCTechTalk=- Re: [thebullhornsbest] Dell computers

Larry, as a long time friend of yours, please buy only custom built
computers from now on and leave the off the shelf crap on the shelf.
My new unit from last year was $1200 including shipping from S.F. down here
to S.D. I'll look the specs up on mine and send them to you.
I got it through a long time friend that also is good friends with our Bill.

I'll call or email you tomorrow .......

Rich








  ----- Original Message ----- 
  From: LARRY SOUTHERLAND 
  To: the_bullhorn2@xxxxxxxxxxxxxxx ; thebullhornsbest@xxxxxxxxxxxxxxx ;
Puters_N_Such@xxxxxxxxxxxxxxx ; PC TechTalk 
  Sent: Thursday, September 23, 2010 4:41 PM
  Subject: [thebullhornsbest] Dell computers


    
        After spending over 100 hours (not an exaggeration) with Dell
technical support during the past two (2) months trying to resolve hardware
problems with my Vostro 420 system, and after having technical support come
to my residence on 4 separate occasions to replace the motherboard, the ram,
the power supply and finally the video card, I still have a non-working
computer.  The PSU was DOA.  The refurbished video card lasted all of 4
hours before dying.  I spent from 4:30 p.m. until nearly 7:30 p.m. on the
telephone trying to resolve the latest problem(s) with the unit with no
success.  In the process, the on-site technical support managed to damage
(fry) a $1,500.00 MO drive while installing the PSU.  I cannot strongly
enough disrecommend Dell computers based upon this experience.

        Sincerely disgusted,  

        Larry Southerland

        P.S.:  I am writing this on my Toshiba notebook computer.
       


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