Okay - I guess because he lives way out in God's country, he doesn't get a modem like I have for my cable - all he does is hook the computer up to a phone line so if there is a modem then it's inside the computer - my son is thinking he should just bring it back to Staples but if you know something simple he could still try I'll get it to him - thanks - Dolores ----- Original Message ----- From: "GuitarMan" <gman.pctt@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, August 29, 2007 2:19 AM Subject: -=PCTechTalk=- Re: hooking up to the internet via dialup - question > Dolores, > The problem is most likely that the modem's drivers are a little > corrupted. Have him uninstall the modem (physically remove it from the > computer), boot up the system fully, shut it down and then reinstall the > modem (using the latest drivers from the modem's manufacturer's site). > That > will give him brand spanking new drivers for the modem to use as well as > reseat the modem card itself. > > If it doesn't help, let us know and we'll try a different approach. > :O) > > Peace, > GMan > > "The only dumb questions are the ones that are never asked!" > > ----- Original Message ----- > From: "Dolores" <dshelham@xxxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Wednesday, August 29, 2007 12:25 AM > Subject: -=PCTechTalk=- hooking up to the internet via dialup - question > > >> Since I'd probably mess up trying to type this up again, I'm just sending >> you the email my son sent about hooking up to the internt - his dad is >> going >> space tech at age 78 :-) >> >> He wrote: Do you still have a lot of on-line friends/sources of computer >> help? Dad bought a computer ( a lap top like mine) and I was trying to >> get >> him online. He signed up for a dial up service through his phone >> company. >> No problem, I set it up and set it to dial "pulse" instead of "tone", >> since >> he does not have tone service on his phone. Even though it is set to >> pulse, >> it still dials tone - and that does't work. So you hear the dial tone, >> then >> the tone dialing, then the dial tone - since the phone line can't >> recognize >> the tone sounds - it needs pulse. And then, since it doesn't think >> you've >> done anything, you here, "If you'd like to place a call, hang up and dial >> again..." I checked on-line and I know I have it set for pulse dialing >> correctly. Any chance you can ask arround. All I can figure is there is >> a >> Windows Vista update or something that fixes the problem, but I couldn't >> find anything in an internet search. >> >> >> Me again - I'm not sure why he doesn't have tone service on his phone as >> never heard of that but thanks from Dolores for her son and his dad :-) > > -- > Please remember to trim your replies (including this sentence and > everything below it) and adjust the subject line as necessary. > > To unsubscribe or change your email settings: > http://www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > http://www.freelists.org/archives/pctechtalk/ > -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: http://www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ http://www.freelists.org/archives/pctechtalk/