-=PCTechTalk=- Re: help files on win xp not working
- From: "cristy" <poppy0206@xxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 28 Feb 2005 21:42:48 -0500
Hi Bluebelle,
Thanks, I will let my brother take a look at all of that. I know that he
checked help files and looked at several things when he checked before and
could not find out the problem. He is microsoft certified and works with
computers all the time at his job. My problem is getting his time for me
and my computer (lol). I noticed they mention putting youw OS disk in
several times, I dont own one, only the restore disk, I guess that would be
the same but I had tried restoring my system before with that and nothing
was repaired.
christy
christy
----- Original Message -----
From: "Bluebelle" <bluebelle1st@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, February 28, 2005 9:03 PM
Subject: -=PCTechTalk=- Re: help files on win xp not working
> Try this page, it has a lot of things to try under Why Doesn't Help and
> Support work?
>
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> Bluebelle
>
>
> ----- Original Message -----
> From: "cristy" <poppy0206@xxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Monday, February 28, 2005 5:39 PM
> Subject: -=PCTechTalk=- Re: help files on win xp not working
>
>
>> Hi Don,
>>
>> Actually the computer where the help files work is a "Dell". My other
>> one
>> which is a different brand and bought from Best Buy is the one with lost
>> help files. I did what you suggested a year ago, called any support I
>> could
>> think of, none helped. At first I thought it was only on one program I
>> had
>> "family tree maker" but find other programs help files wont work either,
>> I
>> tried support and tried my restore disk twice. So, the only other option
>> I
>> could think of is to buy a copy of win xp home and try installing from
>> scratch again. I am assuming maybe it is an operating system winxp file
>> missing or something.
>>
>> cristy
>> ----- Original Message -----
>> From: "Don" <dsw32952@xxxxxxxxx>
>> To: <pctechtalk@xxxxxxxxxxxxx>
>> Sent: Monday, February 28, 2005 10:25 AM
>> Subject: -=PCTechTalk=- Re: help files on win xp not working
>>
>>
>>> Yes. I had that problem once on one of my Dell computers. I called
>>> tech
>>> support and they helped find a missing file and BINGO my Help worked.
>>>
>>> Unfortunately, that was so long ago and a one time event so I don't
>>> remember
>>> squat about the fix.
>>>
>>> I would suggest calling your tech support folks.
>>>
>>> As a side note... I have found the supprt forums at Dell to be filled
>>> with
>>> helpful people... I would not hesitate to visit them and ask
>>> questions...
>>> even "stupid" ones. And they are useful and available and FREE... even
>>> after your warranty runs out. They are one reason I continue to buy
>>> Dells
>>> every time I need (or want) a new computer.
>>>
>>> If your computer does not have support forums I would look for a
>>> different
>>> brand of computer next time.
>>>
>>> Don
>>>
>>> Do YOU want a gmail account invitation? Include your email address in
>>> the
>>> body of a private message to dsw32952@xxxxxxxxx
>>>
>>>
>>>
>>>
>>> ----- Original Message -----
>>> From: "cristy" <poppy0206@xxxxxxx>
>>> To: <pctechtalk@xxxxxxxxxxxxx>
>>> Sent: Sunday, February 27, 2005 8:23 PM
>>> Subject: -=PCTechTalk=- Re: -=PCTechTalk=-help files on win xp not
>>> working
>>>
>>>
>>>> Anyone ever heard of help files not working on a system? I used my
>>>> restore
>>>> disk that came with my computer twice and they still do not work. I
>>>> tried
>>>> some of my programs on my other computer, the help files work fine.
>>>> The
>>>> only thing left I can think of is to buy my own win xp home OS instead
>>>> of
>>>> using their restore disk start all over. Any one heard of this
>>>> happening
>>>> before.
>>>>
>>>> christy
>>>>
>>>
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>>
>>
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