-=PCTechTalk=- Re: help files on win xp not working

Hi Don,

Actually the computer where the help files work is a "Dell".  My other one 
which is a different brand and bought from Best Buy is the one with lost 
help files.  I did what you suggested a year ago, called any support I could 
think of, none helped.  At first I thought it was only on one program I had 
"family tree maker" but find other programs help files wont work either, I 
tried support and tried my restore disk twice.  So, the only other option I 
could think of is to buy a copy of win xp home and try installing from 
scratch again.  I am assuming maybe it is an operating system winxp file 
missing or something.

cristy
----- Original Message ----- 
From: "Don" <dsw32952@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, February 28, 2005 10:25 AM
Subject: -=PCTechTalk=- Re: help files on win xp not working


> Yes.  I had that problem once on one of my Dell computers.  I called tech
> support  and they helped find a missing file and BINGO my Help worked.
>
> Unfortunately, that was so long ago and a one time event so I don't 
> remember
> squat about the fix.
>
> I would suggest calling your tech support folks.
>
> As a side note... I have found the supprt forums at Dell to be filled with
> helpful people... I would not hesitate to visit them and ask questions...
> even "stupid" ones.  And they are useful and available and FREE... even
> after your warranty runs out.  They are one reason I continue to buy Dells
> every time I need (or want) a new computer.
>
> If your computer does not have support forums I would look for a different
> brand of computer next time.
>
> Don
>
> Do YOU want a gmail account invitation?  Include your email address in the
> body of a private message to dsw32952@xxxxxxxxx
>
>
>
>
> ----- Original Message ----- 
> From: "cristy" <poppy0206@xxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Sunday, February 27, 2005 8:23 PM
> Subject: -=PCTechTalk=- Re: -=PCTechTalk=-help files on win xp not working
>
>
>> Anyone ever heard of help files not working on a system?  I used my
>> restore
>> disk that came with my computer twice and they still do not work.  I 
>> tried
>> some of my programs on my other computer, the help files work fine.  The
>> only thing left I can think of is to buy my own win xp home OS instead of
>> using their restore disk start all over.  Any one heard of this happening
>> before.
>>
>> christy
>>
>
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