-=PCTechTalk=- Re: computer virus problems

Sandi,
    Every clue we can get as to how these things get into her system is 
'good to know', but you explaining all of that to her is truly priceless. 
You may not word things the same way I would, but I've been called 'too 
wordy' more times than I care to recall (and that's just the folks who were 
willing to tell me directly    lol).  So, I won't be re-explaining any of 
that to her unless she actually asks a question about it.  You know a lot 
more about these things than you give yourself credit, Kiddo.   :)

I'm hoping a lot of these issues she's been experiencing go away after she's 
run Malwarebytes, but I don't expect that to be the end of it.  There are 
far too many new malware out that are really good at hiding from the system 
and any security apps.  We'll just have to wait until she has the chance to 
report back with her findings (een if she has to report them through you 
because she still can't use OE).

Peace,
Gman

http://www.thevenusproject.com/index.php

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Sandi Beach" <sandib2@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, July 03, 2009 6:33 PM
Subject: -=PCTechTalk=- Re: computer virus problems


>I talked to Pam shortly after she successfully subscribed and sent her
> request for help.  At that point she was having problems (maybe the 
> computer
> was having problems?? :-) getting Outlook Express to come up so she could
> continue.  She asked me to tell you that and also that they were leaving
> town for ballgames this week-end and that is the reason she is not
> responding immediately.  I would expect that she will call me Monday if 
> she
> still cannot send e-mail.  I will let you know if that is the case.
> In our conversation about why this is happening I explained that 
> attachments
> are often the source of infections.  Then she recalled that they get a lot
> of attachments from the school and also from the baseball and softball
> teams.  So I told her how to save those attachments to her desktop and run
> an AVG virus scan before opening. I am not nearly as good at explaining
> things as you are,G, so you may have to restate how that is done.
> Sandi 

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