-=PCTechTalk=- Re: computer virus problems

Pam, I am so glad Malwarebytes is working so well for you!  Want to give you 
a tip.  When I get some detailed instructions like getting into and out of 
safe mode, I copy that off and have it on my desk to refer to as I proceed. 
I just can't remember well enough unless I do that. And I have never been in 
safe mode or, if I have I don't remember it :-).  Anyway I may just copy 
this post and practice going there as I know a lot of folks on this list do 
defrag in safe mode.
Sandi
----- Original Message ----- 
From: "Gman" <gman.pctt@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Sunday, July 05, 2009 10:30 PM
Subject: -=PCTechTalk=- Re: computer virus problems


> Pam, you're doing GREAT!  And if you just now learned to Copy/Paste, I'm
> quite impressed.       :)
>
> I'm just a tiny bit concerned about the one that was able to appear in the
> second.  I don't see that specific file shown in the first scan, so it got
> on there in between scans.
>
> Run Malwarebyte's Update function (under the app's 'Update' tab), reboot
> into Safe Mode and then run a third scan while in Safe Mode to make sure
> you're getting the 'All Clear'.  If not, it means you likely have 
> something
> else hiding in the background that keeps putting it back.  Running it in
> Safe Mode may allow Malwarebytes (I'm just going to call it MB from now on
> lol) to delete it for good.
>
> To reboot into Safe Mode within XP, the easiest way is to go to Start > 
> Run,
> type in the term 'MSCONFIG' (without the quotes) and press Enter.  When 
> the
> configuration utility opens, click on the BOOT.INI tab, place a check mark
> next to where it says "/SAFEBOOT", click on the OK button at the bottom 
> and
> then reboot.  The reboot should automatically take you into Safe Mode 
> where
> you can then run MB and see if the buggies are all gone.
>
> When you're finished with the scan, save the log if it finds anything (if 
> it
> doesn't, I have no need to see it).  Then, repeat the MSCONFIG 
> instructions
> above and remove that /SAFEBOOT check mark, click OK and reboot back into
> normal mode.
>
> I know this all sounds like a lot of work, but it's really easy once you 
> get
> the hang of it.      :)
>
> Oh, and in case you're interested, 'Safe Mode' only loads up the absolute
> basic things necessary to start up the operating system.  You can think of
> it as a kinda 'No Frills' version of Windows.  In Safe Mode, the buggies
> shouldn't be running in the background, so that makes it much easier for
> security software to remove them.
>
> Peace,
> Gman
>
> http://www.thevenusproject.com/index.php
>
> "The only dumb questions are the ones we fail to ask"
>

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