-=PCTechTalk=- Re: anitviral

And just WHERE do you get both for less than $30. with rebate WITHOUT having
to prove proof of previous ownership?  thats what everythng I have looked at
requires.
----- Original Message ----- 
From: <TechRose@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, May 20, 2003 6:17 PM
Subject: -=PCTechTalk=- Re: anitviral


>
> When I got my computer.... Norton Ani-virus was installed.
> After the freebie time expired..I got an update note from Norton to extend
> the protection.
>
> For some reason... it gave me a 3 year renewal for $3.95.
>
> I thought it was a mistake..and thought they were charging me PER yr...
and
> that it was to be able to get just updates of the virus's it protects
> against as opposed to software upgrades.
>
> I was wrong.  They charged my card $3.95 and it showed in my Norton that
it
> indeed was good for 3 more years.
>
> Well, a few months later..I bought windows XP.. and got Norton Systemworks
> and Personal Firewall for FREE..so..... I gave up the other Noton as I had
> nothing left on my system to prove I had it..and I did not really care.  I
> had my hard drive reformatted and did a clean install of XP.
>
> Just thought I would share my experience.
>
> I now buy the new version of SystemWorks each year and the Personal
> Firewall.  The changes have been worth it and it you are a smart shopper..
> you can get both programs after rebates for less than $30.
>
> We have two computers running every day..and buy them for both
computers...
> and do the Win Doctor before shutting down every night.  We believe that
> this, coupled with Windows XP and CleanUp! keep us in good shape.
>
> Just my two cents!
>
> Rose
> Las Vegas
> ----- Original Message ----- 
> From: "taanzaa" <taanzaa@xxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Tuesday, May 20, 2003 5:49 PM
> Subject: -=PCTechTalk=- Re: anitviral
>
>
>
> Yes, it is on my system now as it was part of the
> software that came with the computer when I purchased
> it a few years back...just never upgraded the virus
> protection (program itself) though I  have purchased
> the liveupdate renewal as I didn't want any nasties
> creeping about...since it's almost time for me to
> purchase another renewal I was thinking of going and
> purchasing the software (2003) over the counter and I
> was just asking your opinion on how it
> functions...thanks for your response.
>
>
>
> BashfulBob <BashfulBob@xxxxxxxxxxxx> wrote:
> hi
>
> Ok I am and was happy with the virus protection. I
> think it is the best.
>
> I am not happy with what they FORCE you to do, to
> resolve problems. When I
> subscribed, paid them and it went to install the
> subscription, it said the
> live update would come up and finish doing the
> subscription process. It
> never did come up. I contacted them through email.
> They consider email
> "online contact." Email takes a while and they would
> not call me, they
> wanted me to call them at there posted rates. To call
> them to straighten out
> the problem (which involved going into the registry,
> which I am very
> reluctant to do just following written instructions)
> and incur the cost plus
> the cost of the renewal subscription amounts to more
> then what it would cost
> to purchase 2003 AV over the counter (assuming you use
> the cheap rate of
> $29.95 per incident call). That is ridiculous. Or they
> suggested I take it
> to a tech, that is about $75 per hour.
>
> In summary, if you need their assistance, you will
> have to pay for the call
> each time you call them or take it to a tech,
> providing you can not (for
> what ever reason) follow their instructions by email.
> Plan on, at least,
> several days for the email back and forth to take to
> resolve the issue. In
> short, customer satisfaction is not a requirement with
> them.
>
> Hope that made sense.
>
> I do not know what they charge for system works
> renewal subscription, but
> the AV subscription is $15.
>
> It can be reinstalled ( I am assuming) and that means
> I have to go buy it
> over the counter.
>
> I am assuming that since you purchased the
> subscription, you went thought
> the process of d/l it and installing it on your
> system. So it should be on
> your system now, if I understand your email correctly.
> Life is what happens in between plans.
>
> Virus free email by Norton's
>
>
>
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