Hi Barb, depending on how the SP2 was uninstalled the may be reminents of it causing problems. You need to flush the host file or at least check to make sure that MS is not blocked. If you were able to download something from the updates it is probably not blocked. Mike ******* Mike's REPLY SEPARATOR ********* On 1/29/2005 at 10:39 PM Barb wrote: I got a "cannot display" error message on that first site there I was able to download the cab file (am I sposed to DO anything with it)? I didn't upgrade from a previous version of windows so I didn't do the host changing thingy I was too scared I think to "flush" geez I did all of method 5 but still couldn't get the engine to load up at the sites and don't have a proxy server thanks for your advice but I'm still right where I was before apparently before I restored I had SP2 on and haven't put that back on yet do you think there could be bits and pieces left on here that might be "confusing" the system? thanks again Barb ----- Original Message ----- From: "Mike" <mikebike@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Saturday, January 29, 2005 9:17 PM Subject: -=PCTechTalk=- Re: about the windows update site ... again Hi Barb, see if you can get to this page; http://support.microsoft.com/?kbid=3D836941 You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to use Windows Update To unsub or change your email settings: http://www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ http://www.freelists.org/archives/pctechtalk/ For more info: http://www.freelists.org/cgi-bin/list?list_id=pctechtalk