-=PCTechTalk=- Re: about the windows update site ... again

I got a "cannot display" error message on that first site there
I was able to download the cab file
(am I sposed to DO anything with it)?
I didn't upgrade from a previous version of windows so I didn't do the host
changing thingy
I was too scared I think to "flush" geez
I did all of method 5 but still couldn't get the engine to load up at the
sites
and don't have a proxy server

thanks for your advice but I'm still right where I was before apparently
before I restored I had SP2 on and haven't put that back on yet
do you think there could be bits and pieces left on here that might be
"confusing" the system?

thanks again
Barb

----- Original Message -----
From: "Mike" <mikebike@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, January 29, 2005 9:17 PM
Subject: -=PCTechTalk=- Re: about the windows update site ... again


Hi Barb,
see if you can get to this page;
http://support.microsoft.com/?kbid=3D836941
You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when
you try to use Windows Update
Article ID : 836941

SYMPTOMS
When you try to use the Microsoft Windows Update Web site, you may receive
one of the following error messages:
Error 0x80072EE2
Error 0x80072EFD
Initialization Error 0x80072F76
Error IUCTL Failed to download iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4\temp (Error 0x80072F76)
CAUSE
This issue may occur when access to the Windows Update site is blocked
because one or more of the following conditions is true: =95 A firewall on
your computer or local network is interfering with your connection to the
Windows Update site.
=95 The Windows Update Web site is mapped to a specific IP address in the
HOSTS file on your computer. Microsoft does not recommend the use of entries
for the Windows Update Web site in the HOSTS file because the IP addresses
for the site can change.

Note This issue has been reported with Internet enhancement programs (such
as TweakMASTER DNS) that can add entries to your HOSTS file without your
knowledge.
=95 Proxy server settings are interfering with your connection to the
Windows Update site.

RESOLUTION
To resolve this issue, use the following methods in the order that they are
presented until the issue is resolved. After each method, test to determine
whether the issue is resolved.
Method 1: Test your Internet connection to Windows Update
Test to determine if your Internet connection is preventing you from
reaching the Windows Update Web site. To do this, visit the following
Microsoft Windows Update Web site to determine if you can download the
Iuident.cab file:
http://windowsupdate.microsoft.com/v4/iuident.cab
If a file download dialog box appears, the problem is not with your Internet
connection. Click Cancel. If you cannot connect to this link, and you
receive a "Page Cannot Be Displayed" error message, your Internet connection
is preventing you from reaching the Windows Update site.
Method 2: Reconfigure or update your firewall program
Reconfigure or update your firewall program so that Windows Update is not
blocked, and then try to update your computer again by using Windows Update.
For information about how to reconfigure or update your firewall program,
see the documentation that was included with the program, view the Help
files for your program, or contact the manufacturer's technical support
department.
Method 3: Remove Windows Update entries from the HOSTS file
To remove Windows Update entries from the HOSTS file, follow these steps: 1.
Click Start, point to All Programs, point to Accessories, and then click
Notepad
2. On the File menu, click Open.
3. In the Files of type box, click All Files.
4. In the Look in box, locate the following folder:
C:\Winnt\system32\drivers\etc\

Note If you are running Windows XP or if you have upgraded from an earlier
version of Windows, you may have to replace this location with the following
location:
C:\Windows\system32\drivers\etc\
5. Double-click to open the hosts file.
6. Remove any lines that contain entries for Windows Update
(http://v4.windowsupdate.microsoft.com).
7. On the File menu, click Save.
8. Close Notepad.

Method 4: Run the IPCONFIG /FLUSHDNS command
To run the ipconfig /flushdns command, follow these steps: 1. Click Start,
and then click Run.
2. In the Open box, type cmd, and the click OK.
3. At the command prompt, type the following command, and then press ENTER:
ipconfig /flushdns
4. Close the command window.

Method 5: Add Windows Update addresses to the trusted sites list
To add Windows Update addresses to the trusted sites list, follow these
steps: 1. Open Microsoft Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Security tab, and then click Trusted Sites.
4. Click Sites, and then click to clear the Require server verification
(https:) for all sites in this zone check box.
5. In the Add this Web site to the zone box, type each of the following
addresses, and click Add after each address: =95
http://Windowsupdate.microsoft.com
=95 http://V4.Windowsupdate.microsoft.com
=95 https://v4.Windowsupdate.microsoft.com
=95 http://Download.Windowsupdate.com
=95 http://V5.Windowsupdate.microsoft.com and
https://v5.Windowsupdate.microsoft.com

6. Click OK to close all Internet Options windows.

Method 6: Add Windows Update addresses to the proxy settings exceptions list
If your Internet connection uses a proxy server, add the Windows Update
sites to the proxy settings exceptions in Internet Settings. To do this,
follow these steps: 1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Connections tab, and then click LAN Settings.
4. Click Advanced, and then type the following text in the Exceptions text
box (all in one line):
windowsupdate.microsoft.com;v4.windowsupdate.microsoft.com;download.windowsu
p
date.com
Note If you are running third-party proxy or firewall software, see your
product documentation for information about how to add these sites to the
exception list for those applications.
5. Click OK to close all Internet Options windows.
++ There is more on the web site.


Mike ~ It is a good day if I learned something new.
Editor MikesWhatsNews http://www.mwn.ca/

******* Mike's  REPLY SEPARATOR *********

On 1/29/2005 at 9:08 PM Barb wrote:

no firewall
I had service pack 2 on here before I restored
haven't put that back on again yet but I wondered if there might be remnants
of it left on here and maybe it's confusing the system or something??
whatdoyathink?

and thanks :0)
Barb


----- Original Message -----
From: "cristy" <juneybug2004@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, January 29, 2005 8:57 PM
Subject: -=3DPCTechTalk=3D- Re: about the windows update site ... again



HI Barb,

I am definitely no expert, but wondered perhaps if you have a firewall
blocking access somehow?


Cristy


> [Original Message]
> From: Barb <kisses@xxxxxxxxx>
> To: =3DPCTechTalk=3D <pctechtalk@xxxxxxxxxxxxx>
> Date: 1/29/2005 9:31:34 PM
> Subject: -=3DPCTechTalk=3D- about the windows update site ... again
>
> Since I didn't get any response I'm going to try to ask again on this ....
> hoping that SOMEONE will have an answer.
> Since reinstalling I can no longer download from windows update site ...
it
> won't even install the "engine" there
> Please, I hope someone can help me out with this problem.  It's driving me
> nuts!!!
>
> Thankyou
>
> Barb


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