-=PCTechTalk=- Re: WebIQ and WexTech
- From: "Don" <dsw32952@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 11 Apr 2005 09:02:31 -0400
Thanks... I found most of this, but it left unanswered the most important
question... who installed on my computer?
BTW Did you miss my last message on networking or did I miss your response?
Don
----- Original Message -----
From: "Bashful Bob" <Bashfulbob@xxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, April 11, 2005 12:29 AM
Subject: -=PCTechTalk=- Re: WebIQ and WexTech
> Hi Don
>>From a Google search I got
>
> WebIQ
> http://www.usabilitysciences.com/research/webiq/faq.html
>
> Q:"What is WebIQ?"
> A: WebIQ is an Internet research technology used to create online survey
> and
> feedback applications that gather web site visitor demographics, intent,
> success, and click-stream navigation behavior. USC provides customized
> services that include survey design, data collection, response monitoring,
> and online data monitoring in real time as data flows in.
>
> Q:"Who benefits from a WebIQ engagement?"
> A: Marketing Managers, Web Content Managers, Brand Managers, Product
> Managers, and Customer Experience Managers will all welcome the quality
> and
> speed with which web site visitor information can be gathered and acted
> upon. WebIQ provides the e-metrics needed to manage the investment in a
> corporation's online presence.
>
> Q:"How is WebIQ different from other similar solutions?"
> A: There are 5 key differentiators:
>
> More granular, better targeted questioning means higher quality data
> Feedback from actual users is far more valuable than from a panel
> Freedom from the IT queue means greater survey flexibility
> Technology installed on the user's side of the online experience offers
> greater versatility and research possibilities
> WebIQ's extensive utility translates into lower unit costs
>
> Q:"Is WebIQ delivered as a product or a service?"
> A: Currently it is delivered as a service. We work with our customers to
> design the survey questions and offer ASP hosting of the technology and
> the
> data collection and reporting. We offer detailed analysis services to
> interpret the results and recommend site improvements.
>
> We are developing WebIQ Director as an ASP product. Customers will be able
> to develop and deploy their own surveys and analyze their own data using
> VAST - our color visualization analysis tool.
>
> Q:"What kind of projects is it used for?"
> A: WebIQ is an extremely versatile technology that is easily adaptable for
> several types of on line information gathering.
>
>
>
> e-Mission Scorecard: Entry/exit paired surveys with click stream data
> collected in an integrated record.
>
>
> A/B/C Research (attitude/behavior/context): powerful,
> conditionally-generated surveys that are launched in response to specific
> site visitor behavior.
>
>
> Task-based Testing: User Experience and Competitive Benchmarking provide
> usability insight into a site's design and how it stacks up against the
> competition.
>
> Q:"What unmet market need does WebIQ satisfy?"
> A: Most of the site owners we talk to have a common frustration: they
> don't
> know exactly who visits their site; why, specifically, they came; or what
> those visitors really think and feel about the site.
>
> Site analytics tools tell them how many visitors went to different areas
> but
> no insight into the causality of problems; and they provide no qualitative
> information.
>
> "Static" back-end surveys provide data of limited quality and almost no
> contextual value; if they are launched from multiple areas of the site
> they
> are immensely difficult to deploy and change.
>
> Task-based user experience management tools that utilize paid panelists
> can
> never replicate the value of feedback from actual site visitors. WebIQ
> provides marketers, researchers, and site designers a single, flexible,
> and
> easy to implement tool that tells them how it can be improved for each of
> those segments.
>
> Q:"How does WebIQ work?"
> A: Every "nth" visitor to your site receives a pop-up invitation
> requesting
> their participation. Visitors who "opt-in" download the WebIQ applet,
> which
> automatically installs. WebIQ presents context-sensitive questions based
> on
> the pages the visitor navigates to. Responses and click-stream activity
> are
> communicated back to our secure WebIQ Reports server in real time. Using a
> secure user id and password, our clients can review these responses as
> Reports presented in chart and graph format.
>
> Q:"Doesn't the download scare people off?"
> A: No. About 5% of our participants opt out at the Verisign security
> warning
> that accompanies the download. WebIQ downloads quickly and installs
> automatically, making the process simple and fast.
>
> Q:"What kind of information is provided in the Reports?"
> A: Reports include:
>
> Individual and aggregated responses to questions
> A complete web site transaction path by visitor (tracked by a unique,
> secure
> visitor ID)
> Free form comments and suggestions exactly as entered by the respondent
> Custom events specific to the project
>
> Q:"What is the impact on my IT department?"
> A: Your IT department simply adds two lines of java script at an entry
> point
> (typically the home page) inviting visitors to participate. Once the
> visitor
> agrees, WebIQ handles all interaction required for the visitor to complete
> each question. This means projects can be launched, monitored, revised,
> and
> closed with virtually no strain on the IT organization.
>
> Q:"How does WebIQ address Privacy?"
> A: WebIQ is an "opt-in" technology; site visitors must volunteer to
> download
> the client applet and participate in the project. In the early stages of a
> project, we work very closely with our clients to review their Privacy
> policy and ensure that WebIQ projects conform to both our own and our
> client's Privacy policy.
>
> Q:"How does WebIQ work with corporate firewalls?"
> A: The most popular WebIQ projects are designed for business to consumer
> web
> sites where firewalls are not an issue. However, since WebIQ uses the http
> protocol, most corporate users are able to participate in WebIQ projects.
> We
> have implemented WebIQ in large corporate Intranet applications with no
> issues.
>
> Q:"What platforms are supported?"
> A: The WebIQ client applet is available for all MS Windows clients.
>
> Q:"What browsers are supported?"
> A: Microsoft Internet Explorer 5, 6 and AOL 5,6, 7, 8, and 9 are supported
> directly. Netscape users can participate in WebIQ projects via a redirect
> mechanism that presents the questions as an html survey.
>
> Q:"How does WebIQ handle projects in localized languages?"
> A: While there are no technical barriers for running localized projects,
> but
> we do not offer translation services. Our clients submit localized content
> to us that we use in the projects. Double byte support for WebIQ projects
> for Asia Pacific markets is also available.
>
> To request more information: info@xxxxxxxxxxxxxxxxxxxxx
> ************************************
>
> For wextech
> try these URL's -- They may wrap
> http://www.wextech.com/
>
> http://msdn.microsoft.com/library/default.asp?url=/library/en-us/htmlhelp/html/hwWextechSystemsInc.asp
>
> http://investors.autodesk.com/phoenix.zhtml?c=117861&p=irol-newsArticle&ID=301877&highlight=
>
> Hope this is of some help
>
> Life is what happens in between plans.
>
> Virus free email by Norton's
> This message is intended for the sole use of the individual and/or entity
> to
> which it is addressed, and may contain information that is privileged,
> confidential, and exempt from disclosure under applicable law. If you are
> not the addressee, or authorized to receive this on behalf of the
> addressee,
> you are hereby notified that you may not use, copy, disclose, or
> distribute
> to anyone this message or any part thereof. If you have received this in
> error, please immediately advise the sender by e-mail and delete this
> information. Thank you
> ----- Original Message -----
> From: "Don" <dsw32952@xxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Sunday, April 10, 2005 9:14 PM
> Subject: -=PCTechTalk=- WebIQ and WexTech
>
>
>> I recently noticed two new items on my computer...
>>
>> WebIQ Client Software and WexTech AnswerWorks
>>
>> Does anybody have any idea where they came from? From what I can find on
>> the web they appear to be legitimate tools of some sort that get used by
>> legitimate software installed on your computer but I could not find a
>> list
>> of software that uses the products.
>>
>> Anybody seen these before????
>>
>> Don
>>
>> --
>> <Please delete this line and everything below.>
>>
>> To unsub or change your email settings:
>> //www.freelists.org/webpage/pctechtalk
>>
>> To access our Archives:
>> http://groups.yahoo.com/group/PCTechTalk/messages/
>> //www.freelists.org/archives/pctechtalk/
>>
>> For more info:
>> //www.freelists.org/cgi-bin/list?list_id=pctechtalk
>>
>>
>>
>
>
> --
> <Please delete this line and everything below.>
>
> To unsub or change your email settings:
> //www.freelists.org/webpage/pctechtalk
>
> To access our Archives:
> http://groups.yahoo.com/group/PCTechTalk/messages/
> //www.freelists.org/archives/pctechtalk/
>
> For more info:
> //www.freelists.org/cgi-bin/list?list_id=pctechtalk
>
--
<Please delete this line and everything below.>
To unsub or change your email settings:
//www.freelists.org/webpage/pctechtalk
To access our Archives:
http://groups.yahoo.com/group/PCTechTalk/messages/
//www.freelists.org/archives/pctechtalk/
For more info:
//www.freelists.org/cgi-bin/list?list_id=pctechtalk
Other related posts:
