-=PCTechTalk=- Re: Suggestion on Dell freeze up

Has he defragged his system in awhile?

christy
Just throwing out some thoughts here.

----- Original Message ----- 
From: "Patricia" <rhekay@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, November 04, 2009 12:33 PM
Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up


> hes using what came with the laptop and he has no other anitvirus.
>
> ----- Original Message ----- 
> From: "Christy" <poppy0206@xxxxxxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Tuesday, November 03, 2009 6:36 PM
> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>
>
>> What firewall is he using?  Is there another antivirus program running on
>> the computer also?
>>
>> christy
>>
>> ----- Original Message ----- 
>> From: "Patricia" <rhekay@xxxxxxxxxx>
>> To: <pctechtalk@xxxxxxxxxxxxx>
>> Sent: Tuesday, November 03, 2009 10:41 AM
>> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>>
>>
>> Its a new laptop but when he shuts down AVG it stops freezing up
>> ----- Original Message ----- 
>> From: "Gman" <gman.pctt@xxxxxxxxx>
>> To: <pctechtalk@xxxxxxxxxxxxx>
>> Sent: Monday, November 02, 2009 10:59 PM
>> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>>
>>
>>> Hi Patricia,
>>> There's not much info here to go on, but it sounds a heat issue to me.
>>>
>>> If the system has been around for a while, it may be time to open up the
>>> case and blow out some of the cruft & cobwebs that have accumulated
>>> inside.
>>> If he's not familiar with the procedure (power off, touch nothing
>>> elecronic,
>>> focus on fan blades and heatsinks, etc.), then I will suggest taking it
>>> to
>>> an experienced mom & pop shop to have it cleaned out.
>>>
>>> It could be the result of a fan that's underperforming (or on its way 
>>> out
>>> altogether).  Again, if he's not experienced with this kind of
>>> troubleshooting, it should be taken in to be tested for this.
>>>
>>> If its a much older machine, it could be that the thermal grease between
>>> the
>>> CPU and heatsink has dried out and needs to be replaced.  This procedure
>>> definitely requires someone with significant experience.  It could also
>>> be
>>> a
>>> faulty power supply, bad power coming from the wall socket or any number
>>> of
>>> other things too long to mention here.
>>>
>>> Peace,
>>> Gman
>>>
>>> http://www.thevenusproject.com/index.php
>>>
>>> "The entire future of humankind is yet to be written"
>>>
>>> ----- Original Message ----- 
>>> From: "Patricia" <rhekay@xxxxxxxxxx>
>>> To: "PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
>>> Sent: Monday, November 02, 2009 1:01 PM
>>> Subject: -=PCTechTalk=- Suggestion on Dell freeze up
>>>
>>>
>>>> My friend who is at work called and his pc (Dell Inspiron with Vista)
>>>> Is freezing up every 15 to 20 min) then he has to shut down and restart
>>>> he cant do a control,alt delete he literally has to shut the power
>>>> button
>>>> down
>>>> then powers it back up.
>>>> Any suggestions as to what might be causing this?
>>>>
>>>> He cannot join the group as he is at work but I can text him with your
>>>> suggestions.
>>>>
>>>> Trying to do a days work is getting frustrating..He is not in a
>>>> corporation and has no
>>>> tech support, its a privately owned small business.
>>>>
>>>> Patricia
>>>
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>> 11/02/09
>> 07:51:00
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>
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> Version: 8.0.237 / Virus Database: 270.14.47/2478 - Release Date: 11/03/09
> 07:36:00
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