-=PCTechTalk=- Re: Suggestion on Dell freeze up

Its a new laptop but when he shuts down AVG it stops freezing up
----- Original Message ----- 
From: "Gman" <gman.pctt@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, November 02, 2009 10:59 PM
Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up


> Hi Patricia,
> There's not much info here to go on, but it sounds a heat issue to me.
>
> If the system has been around for a while, it may be time to open up the
> case and blow out some of the cruft & cobwebs that have accumulated 
> inside.
> If he's not familiar with the procedure (power off, touch nothing 
> elecronic,
> focus on fan blades and heatsinks, etc.), then I will suggest taking it to
> an experienced mom & pop shop to have it cleaned out.
>
> It could be the result of a fan that's underperforming (or on its way out
> altogether).  Again, if he's not experienced with this kind of
> troubleshooting, it should be taken in to be tested for this.
>
> If its a much older machine, it could be that the thermal grease between 
> the
> CPU and heatsink has dried out and needs to be replaced.  This procedure
> definitely requires someone with significant experience.  It could also be 
> a
> faulty power supply, bad power coming from the wall socket or any number 
> of
> other things too long to mention here.
>
> Peace,
> Gman
>
> http://www.thevenusproject.com/index.php
>
> "The entire future of humankind is yet to be written"
>
> ----- Original Message ----- 
> From: "Patricia" <rhekay@xxxxxxxxxx>
> To: "PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
> Sent: Monday, November 02, 2009 1:01 PM
> Subject: -=PCTechTalk=- Suggestion on Dell freeze up
>
>
>> My friend who is at work called and his pc (Dell Inspiron with Vista)
>> Is freezing up every 15 to 20 min) then he has to shut down and restart
>> he cant do a control,alt delete he literally has to shut the power button
>> down
>> then powers it back up.
>> Any suggestions as to what might be causing this?
>>
>> He cannot join the group as he is at work but I can text him with your
>> suggestions.
>>
>> Trying to do a days work is getting frustrating..He is not in a
>> corporation and has no
>> tech support, its a privately owned small business.
>>
>> Patricia
>
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--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.0.237 / Virus Database: 270.14.45/2476 - Release Date: 11/02/09 
07:51:00

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