-=PCTechTalk=- Re: Scanner problem

  • From: "Kathryn Kirk" <bmus@xxxxxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Mon, 14 Oct 2002 18:53:39 -0400

I had the same problem with the identical scanner awhile ago and I went to
HP's website along with number that displayed in my 'illegal operation' and
was able to find the help here:

http://www.hp.com/cgi-bin/cposupport/ccsearch/displayans?sni=hpscanjet318408
&lang=en&qry=illegal+operation

Kathryn
----- Original Message -----
From: "SandiBeach" <SandiBeach@xxxxxxxxxxxx>
To: "pctechtalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, October 14, 2002 6:40 PM
Subject: -=PCTechTalk=- Scanner problem


I have a Hewlett-Packard ScanJet 3300C and Win 98 SE.  Today every time I
try to scan a picture, a message pops up that this program has performed an
illegal operation and will be closed.  Rebooting has not helped.  Any ideas,
anyone, as to what my problem might be?  I ran Reg Clean, Clean Up and
Scanned for viruses with Norton.  Nothing helping.
Surely my unchecking some startup items would not cause this  as I have been
very careful to do only those that were recommended.  I cannot think of
anything else I have done. No recent downloads, etc.
Sandi
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