Actually Java 6 update 12 is the latest, so it might be better if you uninstall both and then get the latest at: http://java.com/getjava/ Ed -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Gman Sent: Tuesday, February 24, 2009 9:59 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: Re-stallation of HP Scanner a bust I don't see where you followed my first suggestion of getting rid of the older Java 6 update 7 from your system before trying any of that. Did you just forget to type it or did you miss that part of my reply? :) Peace, Gman http://www.bornagainamerican.org "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "lavalier" <lavalier@xxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Tuesday, February 24, 2009 9:33 PM Subject: -=PCTechTalk=- Re: Re-stallation of HP Scanner a bust > No joy in NJ tonight. I uninstalled the scanner software, disabled > Norton, > reinstalled scanner software - receive the Java Virtual Machine cannot be > loaded message again and of course the scanner did not work. On to the > next > step? > > -----Original Message----- > From: pctechtalk-bounce@xxxxxxxxxxxxx > [mailto:pctechtalk-bounce@xxxxxxxxxxxxx]On Behalf Of Gman > Sent: Tuesday, February 24, 2009 8:24 PM > To: pctechtalk@xxxxxxxxxxxxx > Subject: -=PCTechTalk=- Re: Re-stallation of HP Scanner a bust > > > There's a chance that removing that older Java (6 update 7) will also > remove > the limitations you're seeing. On the other hand, it may be some leftover > from the Office 2007 attempt that's getting in the way. Try removing the > older Java and see what happens. If that doesn't work, move onto > reinstalling the scanner software with your AV disabled. If all of that > fails to bring you joy, we can try removing ALL Office products, cleaning > up > the system and then reinstalling Office 2000. --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx --------------------------------------------------------------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------