-=PCTechTalk=- Re: Recommedation on printers
- From: GMan <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 3 Jan 2008 17:04:20 -0500
Jan,
Before you suggest to him that he replace the existing scanner, find out
the size of the file he's trying to attach to the email. If it turns out
that the file size is too large, we may be able to help you through a driver
setting that will allow it to work. I still suspect something simple is
causing this.
Peace,
GMan
http://reddit.com
"The only dumb questions are the ones we fail to ask!"
----- Original Message -----
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, January 01, 2008 1:20 PM
Subject: -=PCTechTalk=- Recommedation on printers
> Hi GMan,
>
> When I was talking to HP Tech support we changed the setting from .tif to
> .jpg...there was no way to change it to .doc....but she remarked that in
> tif
> & jpg it was set to the lowest level which as I recall was 300 dpi. When
> I
> took his laptop to my home, used my HP all-in-one to scan a document as
> well
> as a picture & sent them from his computer to mine it worked within
> seconds.
> That's what lead me to believe it must be that particular HP unit or
> perhaps
> that model that was the problem. But no matter what, the tech &
> supervisor
> still said it was not their concern.
>
> I did not see Don's response to my post (more than likely I over looked
> it).
> Do you have any recommendations as to a good brand for scanning /copying?
>
> Thank you,
> Jan
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