Beverly, No need to be sorry. As I said, I half expected there to be a snag on this one. To get to the bottom of it, please send me a copy of the "profiles.ini" file located at: C:\WINDOWS\Application Data\Mozilla\Firefox This will show me where Firefox expects the profile to be and, hopefully, get this part of our quest straightened out. Peace, G "The only dumb questions are the ones that are never asked" ----- Original Message ----- From: "Beverly Hahn" <bhahn@xxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Friday, June 20, 2008 9:24 PM Subject: -=PCTechTalk=- Re: QuickTime > Hi Guitar Man, > The same error message came up when I tried to open > Firefox--"Firefox is already running, but is not responding. To open a > new window, you must first close the existing Firefox process, or > restart Windows." Windows has been restarted a gazillion times since we > first started getting this message. Sorry! > Beverly --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------