-=PCTechTalk=- Re: QuickTime
- From: Beverly Hahn <bhahn@xxxxxxxxxxx>
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Wed, 18 Jun 2008 17:36:02 -0400
Hi Guitar Man,
I'm back!
I believe I did as you requested. Things seemed to go as you described
in redoing the Profile section. However, I was still unable to open
Firefox. I included the screenshot of the error message I got--the same
as before--in my uploads to your computer along with the other two
screenshots you requested. Hope this gives some useful info.
Thanks.
Beverly
> Hi Beverly,
> I realized that the third location wouldn't tell me anything, but I
> neglected to change the wording to 'two' locations. I apologize for the
> confusion.
>
>
> I see right away what went wrong with the Firefox reinstall. The old
> profile data is now residing directly within the "Profiles" folder instead
> of the new "4y5qnqh7.default" profile folder, which is the one I meant. I
> didn't anticipate my directions being as confusing as that last sentence
> obviously shows.
>
> The profile location that should hold all of your data is at:
> C:\Windows\Application Data\Mozilla\Profiles\4y5qnqh7.default
>
> This is not difficult to fix. Go into your C:\Windows\Application
> Data\Mozilla\Profiles folder and select everything in it. Then, hold down
> your CTRL key and left click once on the 4y5qnqh7.default folder to
> de-select it. When you're done, everything will be highlighted except for
> the 4y5qnqh7.default folder. Next, use the left mouse button to grab any of
> the highlighted items and move them to the unhighlighted 4y5qnqh7.default
> folder. When you're hovering over the right spot, the 4y5qnqh7.default
> folder will also appear highlighted. At this point, you can let go of the
> mouse button and all of that stuff will move into the 4y5qnqh7.default
> folder. You will most likely get the warnings that I mentioned in my
> previous instructions for combining the old profile with the new one created
> when you reinstalled Firefox. If you do, select Yes to overwrite all of
> them. When you're finished, reboot and then try starting Firefox. If you
> get any error messages, let me know exactly what it says.
>
> Next, I will need to see two more screenshots set up the same way as you
> did these two. The first is the :\Windows\Application Data\Mozilla\Firefox
> folder just above where you're working. The second is the C:\Program
> Files\Mozilla Firefox\Plugins folder.
>
> Peace,
> G
>
>
>
>
>
>
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