-=PCTechTalk=- Re: QuickTime
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Tue, 10 Jun 2008 23:13:43 -0400
I sure wish there was an easier way to see what's on your hard drive from
here, but it looks like screenshots are going to be our only hope.
There are three locations I need to see in order to figure out why you're
getting this error and to guide me to how we should proceed further. What I
need to see is the folder selected in the left pane and the contents of the
folder showing in the right pane. The first, and possibly most important
location is shown below, although that last folder name will change with
each Firefox installation.
C:\Documents and Settings\(username)\Application
Data\Mozilla\Firefox\Profiles\2gts6hn8.default
The second location is below and the same idea applies (selected in the left
pane and showing contents in the right).
C:\Program Files\Firefox
I suspect something happened when trying to back up and copy the old profile
to the new install and these two images should allow me to hone in on the
problem.
The group is still set to not allow attachments, so you can either send them
to me privately, or you can use my server to upload them directly to my
drive. The link below will provide access to the server where you'll find
an Upload button in the upper, right hand corner.
http://74.47.246.37/UPLOADS/
Peace,
G
"The only dumb questions are the ones that are never asked"
----- Original Message -----
From: "Beverly Hahn" <bhahn@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, June 10, 2008 10:32 PM
Subject: -=PCTechTalk=- Re: QuickTime
> Hi Guitar Man,
> That is the problem. I can't open Firefox. I get the message:
> "Firefox is already running, but is not responding. To open a new
> window, you must first close the existing Firefox process, or restart
> your system." My system has already restarted MANY times since I first
> received this message, and I can't find the existing Firefox process
> already running in order to close it!
>
> Thanks.
> Bverly
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