Go to Control Panel/Modems, then click on Diagnostics. Highlight the modem, then click More Info button. If you receive a bunch of information in the window that pops up (might take a little while), then you know it is installed properly. If this is the case, I would assume the dialup connection you have is not configured properly, so best to go into My Computer/Dialup Networking and delete all icons that are in there, and start from scratch by running the Make New Connection wizard. Terry MEspenschi@xxxxxxx wrote: >Hi, had to install new modem into old Gateway computer. Old modem is dead. >This has windows 98 second edition. It says it is installed but won't work. >Tried everything I know of to install it. Even took it out and put back in. >Checked device manager and said it was there but would not recognize it when >tried dial up. Any suggestions. > >Monya > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk