-=PCTechTalk=- Re: PC Remote Control

  • From: GMan <gman.pctt@xxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Sat, 29 Mar 2008 22:45:05 -0400

Don,
    Intriguing thought you've got there!  Do you have any idea if the Gmail 
chat interface works the same way as those customer service chats?

Peace,
G

http://tinyurl.com/ypbuue

"The only dumb questions are the ones we fail to ask!"

----- Original Message ----- 
From: "don101" <don101@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, March 29, 2008 9:58 PM
Subject: -=PCTechTalk=- Re: PC Remote Control


> Have you had any calls to tech support lately?  Actually, not *calls* but
> online live chat or instant message with a technician for any reason? 
> Dell
> and a lot of other hardware tech support departments now use remote access
> type software to examine and try to duplicate reported problems.  This
> typically installs an ActiveX or similar component on your computer.  May
> not be the case here, but it is a possibility.
>
> Don 


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